Booking a Professional Cleaning Service
A homeowner calls a cleaning company to inquire about services, get a quote, and schedule a deep cleaning for their house.
一名房主致电清洁公司,咨询服务、获取报价并安排房屋深度清洁。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
inquire
To inquire means to ask for information about something, like services or prices. Use it when you want to learn more about a product or service, such as 'I want to inquire about your cleaning options.'
询问意味着向某事寻求信息,例如服务或价格。当您想了解更多关于产品或服务的信息时使用它,例如“我想询问您的清洁选项。”
deep cleaning
Deep cleaning refers to a thorough and detailed cleaning of a home, going beyond regular tidying. It's useful for describing services that clean hard-to-reach areas, like 'We need a deep cleaning for the kitchen.'
深度清洁指的是对房屋进行彻底且详细的清洁,超出常规的整理。它有助于描述清洁难以触及区域的服务,例如“我们需要对厨房进行深度清洁。”
rates
Rates mean the prices or costs for services. In business conversations, ask about rates to know how much something will cost, for example, 'What are your rates for house cleaning?'
费率是指服务的价格或成本。在商业对话中,询问费率以了解某事物将花费多少,例如,'你们房屋清洁的费率是多少?'
availability
Availability means when someone or something is free or ready to be used. Use it when scheduling, like 'What's your availability next week?' to check open times.
Availability 指某人或某物空闲或准备好使用的时间。在安排日程时使用,例如‘下周你的可用性如何?’来检查空闲时间。
quote
A quote is an estimated price given for a job or service. It's common in service industries, such as 'Can you give me a quote for the cleaning?'
报价是为一项工作或服务提供的估算价格。在服务行业中很常见,例如“你能给我清洁的报价吗?”
budget
Budget refers to the amount of money you have planned to spend. Say 'That's within my budget' when something fits your spending limit.
预算指的是您计划花费的金额。当某物符合您的支出限额时,说“这在我的预算之内”。
comprehensive
Comprehensive means complete and including everything important. Use it to describe thorough services, like 'This cleaning plan is comprehensive.'
全面的意味着完整且包括所有重要的内容。用于描述彻底的服务,例如‘这个清洁计划是全面的。’
baseboards
Baseboards are the wooden or plastic strips along the bottom of walls in a room. In cleaning contexts, mention them for detailed work, such as 'We clean the baseboards too.'
踢脚线是房间墙壁底部沿边的木质或塑料条。在清洁语境中,为详细工作提及它们,例如“我们也清洁踢脚线。”
关键句型
需要记住和练习的重要短语
I'd like to inquire about your deep cleaning services.
This sentence is a polite way to start asking for information. Use it when calling a service provider. The structure 'I'd like to + verb' shows a formal request, useful for customer service interactions.
这句话是礼貌地开始询问信息的方式。在打电话给服务提供商时使用它。结构‘I'd like to + 动词’显示了一个正式的请求,对客户服务互动很有用。
Could you give me an idea of your rates and availability?
This is a useful question for getting basic info on prices and schedules. 'Could you' makes it polite. Practice this pattern for booking services to sound natural and professional.
这是一个有用的问句,用于获取价格和时间表的基本信息。“Could you”使其礼貌。练习这个模式来预订服务,以听起来自然和专业。
For a standard deep clean of a house that size, we typically quote between $350 and $450.
This explains pricing with a range, using 'typically' for usual cases and 'between...and' for amounts. It's practical for giving estimates in sales, helping learners discuss costs clearly.
这解释了使用范围的定价,使用“typically”表示通常情况,以及“between...and”表示金额。这在销售中提供估算时很实用,帮助学习者清楚地讨论成本。
That's within my budget.
A simple response to agree on price. 'Within my budget' means it fits your money plan. Use this in negotiations to show approval without committing fully.
同意价格的简单回应。「在我的预算之内」意味着它符合你的资金计划。在谈判中使用它来表示批准,而不完全承诺。
What does a deep clean usually include?
This question seeks details about services. 'What does...include?' is a common structure for clarifying contents. It's essential for understanding offerings before deciding.
这个问题寻求服务的详细信息。“What does...include?”是一种常见的结构,用于澄清内容。在决定之前理解提供的服务至关重要。
We have an opening next Tuesday, August 15th, at 9 AM. Would that work for you?
This offers a specific time slot politely. 'Would that work for you?' checks agreement. Use this pattern when suggesting appointments to confirm suitability.
这礼貌地提供了一个具体的时间段。「您方便吗?」是为了确认同意。在建议预约时,使用这种模式来确认合适性。
So, to confirm, that's a deep clean for a three-bedroom, two-bathroom house, including oven cleaning, next Tuesday at 9 AM?
This repeats details for confirmation, using 'So, to confirm' as a useful phrase. The rising question tone seeks verification. It's key for avoiding mistakes in bookings.
这重复了细节以进行确认,使用“So, to confirm”作为一个有用的短语。上升的疑问语气寻求验证。这是避免预订错误的关键。
I'll send you a confirmation email with all the details and the final quote.
This assures follow-up action. 'I'll send you' is future promise. Useful in service endings to build trust and provide written records.
这确保了后续行动。'I'll send you' 是未来的承诺。在服务结束时有用,可建立信任并提供书面记录。