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Handling a Purchase and Checkout

处理购买与结账

A customer has decided to purchase an item and proceeds to the checkout counter, interacting with the cashier regarding payment methods, bags, and loyalty programs.

顾客决定购买一件商品并前往收银台,与收银员就支付方式、购物袋和会员计划进行互动。

对话

聆听并跟进对话

1
Emily (Female)
Hi there! I'd like to purchase this shirt, please.
你好!我想买这件衬衫。
2
Michael (Male)
Certainly! Just one item today? How will you be paying?
当然!今天就一件吗?您怎么付款?
3
Emily (Female)
Yes, just the shirt. I'll pay with my credit card.
是的,就这件衬衫。我用信用卡支付。
4
Michael (Male)
Alright. And do you need a bag for that?
好的。您需要一个购物袋吗?
5
Emily (Female)
Yes, please. A small one would be fine.
是的,谢谢。一个小号的就行。
6
Michael (Male)
No problem. Are you part of our loyalty program?
没问题。您是我们的会员吗?
7
Emily (Female)
No, not yet. What are the benefits?
不,还没加入。有什么好处?
8
Michael (Male)
You get 10% off your next purchase and exclusive access to sales. It's free to sign up. Would you like to join today?
您可以享受下次购物九折优惠,并获得独家促销活动的参与资格。免费注册。您今天想加入吗?
9
Emily (Female)
Sounds good! Yes, I'd like to sign up.
听起来不错!是的,我想注册。
10
Michael (Male)
Great! Just need your email address and phone number for that. Once you've done that, your card will be charged for the shirt. Total is $25.99.
太好了!为此只需要您的电子邮件地址和电话号码。完成后,您的信用卡将支付衬衫的费用。总计25.99美元。

词汇

对话中的必备词汇和短语

purchase

To buy something, often used in formal shopping situations like 'I'd like to purchase this.' It's a polite way to say you want to buy an item.

购买某物,常用于正式的购物场合,如‘我想购买这个。’这是说你想买一件物品的礼貌方式。

certainly

A polite way to say 'yes' or 'of course,' showing agreement or willingness to help, common in customer service.

一种礼貌地说“是”或“当然”的方式,显示同意或愿意帮助,在客户服务中常见。

item

A single product or thing you're buying, like 'just one item' to refer to a shirt or book in a store.

您购买的单个产品或物品,例如“只是一个物品”来指代商店里的衬衫或书。

paying

The act of giving money for something; often asked as 'How will you be paying?' to inquire about payment method.

为某物给予金钱的举动;常被问及‘您将如何支付?’以询问支付方式。

credit card

A plastic card used to pay for purchases by borrowing money, which you repay later; very common in modern shopping.

一种塑料卡,用于通过借钱支付购买,后续需偿还;在现代购物中非常常见。

loyalty program

A store's membership system that gives discounts or rewards to regular customers, like points for future savings.

商店的会员系统,向常客提供折扣或奖励,如用于未来节省的积分。

benefits

Advantages or good things you get from something, such as discounts in a loyalty program; ask 'What are the benefits?' to learn more.

从某物中获得的好处或优点,例如忠诚度计划中的折扣;询问 'What are the benefits?' 以了解更多。

sign up

To register or join something, like a program; 'I'd like to sign up' means you want to become a member.

注册或加入某事,如程序;'我想注册'意味着你想成为会员。

关键句型

需要记住和练习的重要短语

I'd like to purchase this shirt, please.

This is a polite way to express your intention to buy something specific. Use it at checkout to start the purchase process. 'I'd like to' is a common polite structure for requests, and 'please' adds courtesy.

这是礼貌地表达购买特定物品意图的方式。在结账时使用它来启动购买过程。“I'd like to”是请求的常见礼貌结构,而“please”增添了礼貌。

Just one item today?

A question from a cashier to confirm if the customer is buying only one thing. It's useful for sales staff to check the order. 'Just' emphasizes 'only,' and this pattern helps avoid mistakes in billing.

收银员用来确认顾客是否只买一件东西的问题。这对销售人员检查订单很有用。'Just' 强调 'only',这种模式有助于避免计费错误。

I'll pay with my credit card.

This states your chosen payment method clearly. Use it when asked how you'll pay. 'I'll pay with' is a simple future structure for immediate actions, common in transactions.

这清楚地说明了您选择的支付方式。在被问及支付方式时使用它。“I'll pay with”是一种用于即时行动的简单将来时结构,在交易中很常见。

Do you need a bag for that?

A helpful question from staff offering a shopping bag. It's polite and practical for customers carrying items. The structure 'Do you need... for that?' refers to the item just mentioned.

工作人员提供购物袋的有帮助问题。它对携带物品的顾客来说既礼貌又实用。'Do you need... for that?' 的结构指的是刚刚提到的物品。

Are you part of our loyalty program?

This asks if the customer is a member of the store's rewards system. Use it in retail to promote memberships. 'Part of' means belonging to a group, and it's a yes/no question for quick responses.

这是在询问客户是否是商店奖励系统的成员。在零售中使用它来推广会员资格。「Part of」意为属于一个群体,这是一个是/否问题,便于快速回应。

What are the benefits?

A question to learn about advantages of joining something. It's useful when considering sign-ups. This wh-question structure seeks information and shows interest without committing.

一个用来了解加入某事好处的提问。在考虑注册时很有用。这种wh-question结构寻求信息并显示兴趣而不承诺。

Sounds good! Yes, I'd like to sign up.

This expresses agreement and willingness to join. 'Sounds good' is casual approval, followed by a polite confirmation. Use it to respond positively to offers; contractions like 'I'd' make it natural.

这表达了同意和加入的意愿。「Sounds good」是随意认可,后跟礼貌确认。用于积极回应提议;像「I'd」这样的缩写使其自然。

Total is $25.99.

This announces the final amount to pay. Essential at checkout for clarity. 'Total is' is a simple present tense statement; include currency like dollars for precision in shopping.

这宣布了最终支付金额。在结账时为了清晰度而必不可少。「Total is」是一个简单现在时的陈述;为了购物中的精确性,包括像美元这样的货币。