Receiving a Service Quote/Recommendation

接收保养/维修报价和建议

The service center contacts the customer to explain recommended services or repairs based on their inspection, including estimated costs and timeframes.

服务中心联系客户,解释根据检查结果推荐的保养或维修项目,包括预计费用和所需时间。

对话9

D
David

Hi Emily, it's David from Miller's Auto Service. We've finished the inspection on your Honda Civic.

嗨,Emily,我是米勒汽车维修的David。我们已经完成了你本田思域的检查。

E
Emily

Oh, hi David! Great, what did you find? Is everything okay?

哦,你好David!太好了,你发现了什么?一切都好吗?

D
David

Mostly good, but we did find a couple of things that need attention. Your front brake pads are pretty worn down and should be replaced. Also, your air filter is quite dirty.

基本上都好,但我们确实发现有几处需要注意。你的前刹车片磨损得很厉害,应该更换了。另外,你的空气滤清器也很脏。

E
Emily

Okay, the brake pads don't surprise me. How much would it be to get those replaced, and the air filter too?

好的,刹车片磨损我倒不意外。更换刹车片和空气滤清器大概要多少钱?

D
David

For the front brake pads and rotors, parts and labor, that would be about $350. The air filter replacement is an additional $45.

前刹车片和刹车盘,包括零件和人工,大约是350美元。空气滤清器更换额外45美元。

E
Emily

Alright. And how long would that take, approximately?

好的。大概需要多长时间?

D
David

If we start on it now, we should have it done for you by late afternoon, probably around 4 PM. We can send you a text when it's ready for pickup.

如果我们现在就开始,应该能在下午晚些时候,大概是4点左右为你完成。准备好取车时我们会给你发短信。

E
Emily

That works for me. Please go ahead with the brake pad and air filter replacement. Thanks, David!

没问题。请继续更换刹车片和空气滤清器。谢谢,David!

D
David

You got it, Emily. We'll give you a call or text when it's all done. Have a good day!

没问题,Emily。我们完成后会给你打电话或发短信。祝你愉快!

词汇7

  • inspection检查

    A careful check of a vehicle to find problems. Use it when talking about car services, like 'The mechanic did an inspection.'

    对车辆的仔细检查,以找出问题。在谈论汽车服务时使用,例如 '机械师进行了一次检查。'

  • brake pads刹车片

    Parts in a car that help it stop by pressing against the wheels. They wear out over time and need replacement for safety.

    汽车中的部件,通过压在车轮上帮助汽车停下来。它们会随着时间磨损,需要更换以确保安全。

  • worn down磨损

    Describes something that has become thin or damaged from use, like tires or pads. Say 'My shoes are worn down' for everyday items.

    描述某物因使用而变薄或损坏的东西,比如轮胎或垫子。对于日常物品,可以说‘My shoes are worn down’。

  • replace替换

    To put a new item in place of an old or broken one. Common in repairs, e.g., 'I need to replace the battery.'

    用新的物品替换旧的或损坏的物品。在维修中常见,例如“我需要替换电池。”

  • air filter空气过滤器

    A part in the car engine that cleans the air going in. It gets dirty and needs cleaning or replacement regularly.

    汽车发动机中清洁进入空气的部件。它会变脏,需要定期清洁或更换。

  • labor人工

    The work done by mechanics, often charged separately from parts. In costs, it's 'parts and labor' for total price.

    机械师所做的工作,通常与零件分开收费。在成本中,它是“零件和人工”表示总价。

  • pickup取车

    When you come to get your car after service. Use as a noun, like 'I'll come for pickup at 4 PM.'

    当您在服务后前来取车时。作为名词使用,比如“我下午4点来取车。”

重点句子8

  1. 1

    We've finished the inspection on your Honda Civic.

    我们已经完成了您Honda Civic的检查。

    This reports the completion of a check-up. 'We've finished' uses present perfect for recent actions; useful when updating someone on progress in services.

    这报告了检查的完成。'We've finished' 使用现在完成时表示最近的行动;在更新某人服务进度时很有用。

  2. 2

    What did you find? Is everything okay?

    你发现了什么?一切都好吗?

    A polite way to ask about results. Simple past 'did you find' for questions; great for inquiring about health or vehicle checks.

    询问结果的礼貌方式。简单过去时 'did you find' 用于提问;非常适合询问健康状况或车辆检查。

  3. 3

    Your front brake pads are pretty worn down and should be replaced.

    您的前刹车片已经相当磨损,应该更换。

    Describes a problem and suggests action. 'Should be replaced' is passive modal for recommendations; use in advice situations like repairs.

    描述问题并建议行动。'Should be replaced' 是用于推荐的被动式情态动词;在修理等建议情况下使用。

  4. 4

    How much would it be to get those replaced, and the air filter too?

    更换那些要多少钱?空气滤清器也一起。

    Asks for cost estimate. Conditional 'would it be' for hypotheticals; practical for shopping or services when confirming prices.

    询问成本估算。条件式 'would it be' 用于假设情况;在购物或服务中确认价格时实用。

  5. 5

    For the front brake pads and rotors, parts and labor, that would be about $350.

    前刹车片和转子,包括零件和人工,大约350美元。

    Gives a price breakdown. 'About' means approximately; useful for quoting costs in business or everyday transactions.

    提供价格明细。“About”意思是大约;在商业或日常交易中报价成本很有用。

  6. 6

    How long would that take, approximately?

    大约需要多长时间?

    Inquires about time needed. 'Approximately' softens the question; common in planning appointments or services.

    询问所需时间。'Approximately' 缓和了问题;在预约或服务规划中常见。

  7. 7

    If we start on it now, we should have it done for you by late afternoon.

    如果我们现在开始,应该能在下午晚些时候为你完成。

    Provides a timeframe with condition. 'Should have it done' expresses expectation; use for promising completion times.

    提供带条件的时限。“Should have it done”表达预期;用于承诺完成时间。

  8. 8

    Please go ahead with the brake pad and air filter replacement.

    请继续进行刹车片和空气滤清器的更换。

    Authorizes work to proceed. 'Go ahead' is idiomatic for permission; polite in professional settings like approvals.

    授权工作继续进行。“Go ahead”是许可的习语;在批准等专业场合中是礼貌的。