Receiving a Service Quote/Recommendation
The service center contacts the customer to explain recommended services or repairs based on their inspection, including estimated costs and timeframes.
服务中心联系客户，解释根据检查结果推荐的保养或维修项目，包括预计费用和所需时间。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
inspection
A careful check of a vehicle to find problems. Use it when talking about car services, like 'The mechanic did an inspection.'
对车辆的仔细检查，以找出问题。在谈论汽车服务时使用，例如 '机械师进行了一次检查。'
brake pads
Parts in a car that help it stop by pressing against the wheels. They wear out over time and need replacement for safety.
汽车中的部件，通过压在车轮上帮助汽车停下来。它们会随着时间磨损，需要更换以确保安全。
worn down
Describes something that has become thin or damaged from use, like tires or pads. Say 'My shoes are worn down' for everyday items.
描述某物因使用而变薄或损坏的东西，比如轮胎或垫子。对于日常物品，可以说‘My shoes are worn down’。
replace
To put a new item in place of an old or broken one. Common in repairs, e.g., 'I need to replace the battery.'
用新的物品替换旧的或损坏的物品。在维修中常见，例如“我需要替换电池。”
air filter
A part in the car engine that cleans the air going in. It gets dirty and needs cleaning or replacement regularly.
汽车发动机中清洁进入空气的部件。它会变脏，需要定期清洁或更换。
labor
The work done by mechanics, often charged separately from parts. In costs, it's 'parts and labor' for total price.
机械师所做的工作，通常与零件分开收费。在成本中，它是“零件和人工”表示总价。
pickup
When you come to get your car after service. Use as a noun, like 'I'll come for pickup at 4 PM.'
当您在服务后前来取车时。作为名词使用，比如“我下午4点来取车。”
关键句型
需要记住和练习的重要短语
We've finished the inspection on your Honda Civic.
This reports the completion of a check-up. 'We've finished' uses present perfect for recent actions; useful when updating someone on progress in services.
这报告了检查的完成。'We've finished' 使用现在完成时表示最近的行动；在更新某人服务进度时很有用。
What did you find? Is everything okay?
A polite way to ask about results. Simple past 'did you find' for questions; great for inquiring about health or vehicle checks.
询问结果的礼貌方式。简单过去时 'did you find' 用于提问；非常适合询问健康状况或车辆检查。
Your front brake pads are pretty worn down and should be replaced.
Describes a problem and suggests action. 'Should be replaced' is passive modal for recommendations; use in advice situations like repairs.
描述问题并建议行动。'Should be replaced' 是用于推荐的被动式情态动词；在修理等建议情况下使用。
How much would it be to get those replaced, and the air filter too?
Asks for cost estimate. Conditional 'would it be' for hypotheticals; practical for shopping or services when confirming prices.
询问成本估算。条件式 'would it be' 用于假设情况；在购物或服务中确认价格时实用。
For the front brake pads and rotors, parts and labor, that would be about $350.
Gives a price breakdown. 'About' means approximately; useful for quoting costs in business or everyday transactions.
提供价格明细。“About”意思是大约；在商业或日常交易中报价成本很有用。
How long would that take, approximately?
Inquires about time needed. 'Approximately' softens the question; common in planning appointments or services.
询问所需时间。'Approximately' 缓和了问题；在预约或服务规划中常见。
If we start on it now, we should have it done for you by late afternoon.
Provides a timeframe with condition. 'Should have it done' expresses expectation; use for promising completion times.
提供带条件的时限。“Should have it done”表达预期；用于承诺完成时间。
Please go ahead with the brake pad and air filter replacement.
Authorizes work to proceed. 'Go ahead' is idiomatic for permission; polite in professional settings like approvals.
授权工作继续进行。“Go ahead”是许可的习语；在批准等专业场合中是礼貌的。