Quoting Costs & Timeline
The technician provides an estimate for the repair cost (parts and labor) and the expected time for completion.
技术人员提供维修费用（零件和人工）的估价，以及预计完成时间。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
diagnostic
A quick check or test to find out what is wrong with something, like a computer. Use it when talking about identifying problems.
快速检查或测试，以找出某物（如计算机）出了什么问题。在谈论识别问题时使用。
hard drive
The part inside a computer that stores data and programs. It's like the computer's memory storage.
计算机内部存储数据和程序的部分。它就像计算机的内存存储。
failing
Not working properly or starting to break down. Use this to describe something that is stopping functioning well.
无法正常工作或开始崩溃。用于描述某物停止良好运行。
corrupted
Damaged or changed in a way that makes files or data unusable. Common in computer contexts for broken software files.
以使文件或数据无法使用的方式损坏或更改。在计算机上下文中常见，用于损坏的软件文件。
replace
To put a new part or thing in place of an old or broken one. Useful when discussing repairs or updates.
用新的零件或物品替换旧的或损坏的。讨论维修或更新时有用。
labor
The work done by people, especially the cost for someone's time and effort in a service like repair.
人们所做的劳动，特别是某人在修理等服务中时间和努力的成本。
in stock
Available to buy or use right away in a store or shop. Say this when checking if items are ready.
在商店或店铺中立即可购买或使用。当检查物品是否准备就绪时说这个。
budget
The amount of money you have planned to spend. Use it when discussing costs you can afford.
您计划花费的金额。在讨论您能负担的成本时使用它。
backing up
Making a copy of your data to protect it from loss. Important advice for computer users to say regularly.
制作数据副本以防止丢失。这是计算机用户应定期提醒的重要建议。
关键句型
需要记住和练习的重要短语
What would be the total cost for that, including parts and labor?
This is a polite way to ask for the full price of a service. It's useful in shopping or repair situations. Note the structure: 'What would be...?' for hypothetical or estimated questions, and 'including' to specify what's covered.
这是询问服务全价的一种礼貌方式。在购物或维修情况下很有用。请注意结构：'What would be...?' 用于假设或估算问题，以及 'including' 用于指定涵盖的内容。
It would come out to about $180 to $220, depending on the specific drive we have in stock.
This gives an estimated cost range. Useful for quoting prices. 'Come out to' means 'total up to'; 'depending on' shows conditions; 'in stock' explains availability. Great for service providers.
这提供了估算成本范围。有助于报价价格。“Come out to”意为“总计为”；“depending on”显示条件；“in stock”解释可用性。对服务提供商来说很棒。
Okay, that's within my budget.
This means the price is affordable for you. Use it to agree when costs fit your planned spending. 'Within' means 'inside the limits of'; simple and direct for positive responses.
这意味着价格对你来说是负担得起的。当成本符合你的计划支出时，用它来表示同意。'Within' 意味着 '在限额内'；简单直接，用于积极回应。
How long do you think it would take to complete the repair?
Asks for an estimated time. Helpful in service contexts. 'Do you think' softens the question; 'would take' is conditional for future estimates; 'complete' means finish.
询问预计时间。在服务情境中有帮助。「Do you think」软化了问题；「would take」是用于未来估计的条件式；「complete」意思是完成。
Assuming we have the drive in stock, we could likely get it done by tomorrow afternoon.
Gives a timeline with a condition. Useful for planning. 'Assuming' means 'if we suppose'; 'could likely' shows possibility; 'get it done' is informal for finishing a task.
提供了一个带条件的时限。有助于规划。'Assuming' 意思是 '如果我们假设'；'could likely' 显示可能性；'get it done' 是完成任务的非正式说法。
We'll send you a text notification as soon as it's ready for pickup.
Promises communication when something is finished. Common in customer service. 'As soon as' means immediately after; 'ready for pickup' refers to collecting an item.
承诺某事完成后进行沟通。在客户服务中常见。'As soon as' 意味着立即之后；'ready for pickup' 指的是领取物品。
We also recommend backing up your data regularly in the future.
Gives advice for prevention. Use to suggest good habits. 'Recommend' means suggest strongly; 'regularly' means often or on a schedule; 'in the future' specifies time.
提供预防建议。用于建议良好习惯。'Recommend' 表示强烈建议；'regularly' 表示经常或按计划；'in the future' 指定时间。