Discussing Repair Options & Recommendations
The technician presents different repair options (e.g., simple fix, part replacement, data recovery) and recommends the best course of action, explaining the pros and cons of each.
技术人员提出不同的维修方案（例如，简单修复、部件更换、数据恢复），并推荐最佳行动方案，解释每种方案的优缺点。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
diagnostic
A check or test to find out what is wrong with something, like a computer. Use it when talking about examining problems, e.g., 'We need a diagnostic on the car.'
一种检查或测试，用于找出某物（如计算机）出了什么问题。在谈论检查问题时使用，例如“我们需要对汽车进行诊断。”
hard drive
The part of a computer that stores data, like files and programs. It's essential in tech discussions; say 'My hard drive is full' when you can't save more files.
计算机中存储数据（如文件和程序）的部件。在技术讨论中很常用；当无法保存更多文件时，说'我的硬盘满了'。
failing
Not working properly or breaking down gradually. Use it for machines or health, e.g., 'The battery is failing' means it's losing power slowly.
无法正常工作或逐渐崩溃。用于机器或健康，例如，“电池正在故障”意味着它正在慢慢失去电力。
recover
To get back something lost or damaged, like data from a computer. Practical for tech support: 'Can we recover the deleted files?'
取回丢失或损坏的东西，比如计算机上的数据。在技术支持中实用：‘我们能恢复已删除的文件吗？’
options
Choices available to you. Common in advice situations: 'What are my options for payment?' helps when discussing alternatives.
您可用的选择。在建议情况下常见：“我的支付选项是什么？”有助于讨论备选方案。
replacement
Something new that takes the place of the old one. Use in repair contexts: 'We need a replacement part for the screen.'
取代旧事物的全新事物。在维修语境中使用：'我们需要一个屏幕的替换零件。'
reliable
Something you can trust to work well consistently. Useful for products: 'This phone is more reliable than the old one.'
你可以信任它能持续良好工作的事物。对产品有用：'这部手机比旧的更可靠。'
recommend
To suggest something as the best choice. Polite in services: 'I recommend the upgrade for better speed.'
建议某物作为最佳选择。在服务中礼貌：'我推荐升级以获得更好的速度。'
long-term
Something that lasts or is planned for a long time in the future. Use for decisions: 'This is a long-term investment.'
持续或计划在未来很长一段时间内发生的事物。用于决策：'这是一个长期投资。'
关键句型
需要记住和练习的重要短语
After a thorough diagnostic, it looks like your hard drive is failing.
This sentence uses 'after' for sequence and 'it looks like' to express an opinion based on evidence. Useful for explaining findings in consultations; practice it to describe problem diagnoses clearly.
这个句子使用“after”表示顺序，以及“it looks like”来表达基于证据的意见。有助于在咨询中解释发现；练习它来清楚地描述问题诊断。
The good news is, we can recover most of your data.
A positive structure starting with 'The good news is' to soften bad news. Great for customer service; use it to balance information and reassure others.
以‘The good news is’开头的一种积极结构，用于缓和坏消息。非常适合客户服务；用它来平衡信息并安慰他人。
What are my options for fixing the computer itself?
This is a direct question using 'what are my options' to ask for choices. Essential for discussions; it shows politeness by specifying the topic, helpful in service scenarios.
这是一个使用 'what are my options' 来询问选择的直接问题。对讨论至关重要；通过指定主题显示礼貌，在服务场景中很有帮助。
You essentially have two main options.
'Essentially' means 'basically,' simplifying complex ideas. Useful pattern for presenting choices; use it when summarizing alternatives to make explanations easier.
‘Essentially’ 意思是 ‘basically’，用于简化复杂想法。有用模式用于呈现选择；在总结备选方案以使解释更容易时使用它。
The downside is it won't be as fast.
'The downside is' introduces a negative aspect, with comparative 'as fast' for differences. Practical for pros/cons discussions; helps weigh decisions in advice-giving.
'The downside is' 引入了一个负面方面，使用比较级 'as fast' 来表示差异。在优缺点讨论中实用；有助于在给出建议时权衡决定。
I highly recommend it.
'Highly recommend' strongly suggests something positively. Common in recommendations; use it to express strong endorsement, like in shopping or repairs, with simple grammar.
‘Highly recommend’ 强烈暗示某事是积极的。在推荐中常见；用它来表达强烈的认可，比如购物或维修，使用简单的语法。
That makes sense.
A casual agreement meaning 'I understand and agree.' Versatile for conversations; use it to show comprehension without long responses, common in everyday English.
一种随意的同意表达，意思是‘我理解并同意。’ 在对话中多功能；用它来显示理解而无需长回应，在日常英语中常见。
How long would that take?
Conditional 'would' asks about time for future actions politely. Key for planning; practice in service interactions to inquire about durations without being direct.
条件式的 'would' 用于礼貌地询问未来行动所需的时间。规划的关键；在服务互动中练习，以间接方式询问持续时间。