Requesting a Repair Service Quote
A department head or project manager contacts an external vendor or an internal repair team to get an estimate for a significant repair, discussing the scope of work and potential costs.
部门主管或项目经理联系外部供应商或内部维修团队，获取一项重大维修的估价，讨论工作范围和潜在成本。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
conveyor system
A machine that moves materials from one place to another, like a belt in a factory. Useful for describing industrial equipment in maintenance talks.
一种将材料从一个地方移动到另一个地方的机器，就像工厂里的传送带一样。在维护讨论中描述工业设备很有用。
bearing seizure
When a bearing in a machine gets stuck and stops working due to friction or damage. Common term in mechanical repairs.
当机器中的轴承由于摩擦或损坏而卡住并停止工作。在机械维修中常见的术语。
structural damage
Harm to the main framework or build of something, like a machine's frame. Important for explaining serious equipment issues.
对某物主要框架或结构的损害，例如机器的框架。解释严重设备问题时很重要。
on-site assessment
An evaluation done at the location where the problem is, not in an office. Practical for scheduling technical visits.
在问题发生地点进行的评估，而不是在办公室。便于安排技术访问。
downtime
The period when a machine or system is not working, causing loss of production. Key in business to discuss minimizing delays.
机器或系统不工作的时间段，导致生产损失。在商业中关键，用于讨论最小化延迟。
turnaround time
The time needed to complete a repair or task. Useful for asking about how long services will take.
完成维修或任务所需的时间。用于询问服务需要多长时间。
complimentary
Free of charge, often for initial services. Helpful in negotiations about costs.
免费，通常用于初始服务。在成本谈判中有帮助。
quote
An estimated price for a service or repair. Essential for requesting cost information in professional settings.
服务或维修的估算价格。在专业环境中请求成本信息时必不可少。
关键句型
需要记住和练习的重要短语
Thanks for taking my call.
A polite way to start a phone conversation, showing appreciation. Useful for professional calls; uses 'thanks for + gerund' structure.
一种礼貌地开始电话对话的方式，表达感激之情。适用于专业通话；使用 'thanks for + 动名词' 结构。
Can you give me a bit more detail on what the issue is?
Asks for more information clearly. Great for troubleshooting; 'a bit more' softens the request, and 'on what' specifies the topic.
明确要求更多信息。非常适合故障排除；'a bit more' 使请求柔和，'on what' 指定主题。
It's primarily mechanical.
Describes the main type of problem. 'Primarily' means 'mainly'; useful for categorizing issues in technical discussions.
描述主要的问题类型。'Primarily' 意思是 '主要地'；在技术讨论中用于分类问题很有用。
To give you an accurate quote, we'll need to schedule an on-site assessment.
Explains a necessary step for an estimate. Shows conditional purpose with 'to + verb'; practical for coordinating services.
解释估价的必要步骤。展示使用“to + 动词”的条件目的；适用于协调服务。
We're trying to minimize downtime, so getting this sorted quickly is critical.
Expresses urgency in business. 'Minimize' means reduce; 'so' connects reasons; ideal for emphasizing importance in repairs.
表达商业紧急性。'Minimize' 意为减少；'so' 连接原因；适合强调维修的重要性。
Could you also include an estimated turnaround time for the repair in the quote?
Requests additional info politely. 'Could you' is a polite question form; useful for specifying what to include in proposals.
礼貌地请求额外信息。'Could you' 是一种礼貌的提问形式；用于指定提案中要包含的内容。
Will your assessment fee be integrated into the final repair cost, or is that a separate charge?
Clarifies costs with alternatives. 'Integrated into' means included; 'or' presents options; key for cost discussions.
澄清带有备选方案的成本。「整合到」意味着包含；「或」呈现选项；对成本讨论至关重要。
Our initial on-site assessment is complimentary for repair quotes of this scale.
Informs about free services. 'Initial' means first; 'of this scale' specifies size; helpful for reassuring clients about fees.
告知免费服务。「Initial」意为第一个；「of this scale」指定规模；有助于让客户对费用放心。