Setting Up New Service

对话10

词汇7

• utility公用事业

  Public services like water, electricity, or gas provided by a company or government. In this dialogue, it refers to the City Utility Department handling these services.

  公司或政府提供的诸如水、电或气等公共服务。在本次对话中，它指的是处理这些服务的城市公用事业部门。

• set up设置

  To arrange or start something new, like a service. Here, it's used for starting water and electricity at a new place.

  安排或启动新事物，比如服务。这里用于在新地方启动水电。

• address地址

  The full location of a place, including street, city, and zip code. It's important for delivering services correctly.

  一个地方的完整位置，包括街道、城市和邮政编码。对于正确交付服务很重要。

• zip code邮政编码

  A short code of numbers used in addresses to help sort mail and services in the US. It's like a postal code in China.

  一种用于地址的短数字代码，帮助在美国分拣邮件和服务。它类似于中国的邮政编码。

• residential住宅的

  Related to homes or apartments where people live, not businesses. Opposite of commercial.

  与人们居住的房屋或公寓相关，而不是商业。商业的对立面。

• commercial商业

  Related to businesses or offices, not homes. Used to distinguish the type of property for service setup.

  与企业或办公室相关，而不是住宅。用于区分财产类型以设置服务。

• security deposit安全押金

  A refundable amount of money paid upfront to cover possible unpaid bills. Common in the US for new utilities to build trust.

  预先支付的可退还金额，用于覆盖可能的未付账单。在美国，新公用事业服务常用此方式建立信任。

重点句子6

1. 1

   How may I help you?

   我能如何帮助您？

   This is a polite greeting used by customer service to offer assistance. It's useful when answering calls. 'May I' is a formal way to ask permission, common in professional settings.

   这是一个客服用于提供帮助的礼貌问候语。在接听电话时很有用。“May I”是一种正式的请求许可方式，在专业环境中很常见。

2. 2

   I'm calling to set up new water and electricity service at a new address.

   我打电话是为了在新地址设置新的水电服务。

   This states the purpose of the call clearly. Useful for beginning phone conversations with companies. 'I'm calling to' is a common pattern for explaining why you're phoning.

   这清楚地说明了通话的目的。用于开始与公司的电话对话很有用。“I'm calling to”是一种常见的模式，用于解释打电话的原因。

3. 3

   Could you please provide the full service address, including the zip code?

   请提供完整的服务地址，包括邮政编码。

   A polite request for information. 'Could you please' makes it courteous. This sentence is practical for asking details in service inquiries; 'including' adds specifics.

   一个礼貌的信息请求。“Could you please”使其礼貌。这个句子在服务咨询中询问细节很实用；“including”添加了具体细节。

4. 4

   What date would you like the service to begin?

   您希望服务从哪一天开始？

   Asks for a preferred start date using 'would you like' for politeness. Useful in scheduling services. The structure 'What + noun + would you like + infinitive' is a common question pattern.

   使用 'would you like' 来礼貌地询问首选开始日期。在安排服务时很有用。'What + 名词 + would you like + 不定式' 是一种常见的问句结构。

5. 5

   Is this for a residential or commercial property?

   这是用于住宅还是商业物业？

   Clarifies the type of location with 'or' for choices. Practical for utility calls to determine rates. It's a yes/no question with alternatives, helping avoid misunderstandings.

   使用 'or' 澄清位置类型以供选择。实用于公用事业电话以确定费率。它是一个带有备选方案的 yes/no 问题，有助于避免误解。

6. 6

   I'll need your full name, a contact number, and your Social Security number for identity verification.

   为了身份验证，我需要您的全名、联系电话和社保号码。

   Requests personal details professionally. 'I'll need' is direct but polite in service contexts. Useful for verification; lists items with commas and 'and' for multiple requests.

   专业地请求个人信息。'I'll need' 在服务语境中直接但礼貌。有助于验证；用逗号和 'and' 列出多个请求项。