House Cleaning Service Arrangement
Discussing cleaning services with a housekeeping company, covering frequency, tasks, and pricing
与家政公司讨论清洁服务，涵盖频率、任务和价格
情境
选择 5 个对话s 进行练习
Initial Service Inquiry and Quote Request
A potential customer calls or visits the housekeeping company's office to inquire about their services, explain their basic needs for house cleaning, and request a preliminary quote. This involves discussing the size of their home and general cleaning expectations.
潜在客户致电或拜访家政公司，咨询其服务，说明基本的清洁需求，并请求初步报价。这包括讨论房屋大小和大致清洁期望。
Detailed Needs Assessment and Customizing Services
The customer provides more specific details about their cleaning requirements, such as frequency (weekly, bi-weekly, monthly), specific areas to focus on (e.g., kitchen deep clean, bathroom scrubbing), and any special requests (e.g., pet-friendly products, window cleaning). The company outlines available service packages and customizes a plan.
客户提供更详细的清洁需求，例如频率（每周、双周、每月）、重点清洁区域（如厨房深度清洁、浴室擦洗）以及任何特殊要求（如宠物友好产品、窗户清洁）。公司介绍现有服务套餐并定制方案。
Discussing Pricing Models and Payment Terms
The conversation focuses on the cost of services. This includes understanding the pricing structure (hourly, flat rate per visit, package deals), discussing potential discounts for recurring services, and clarifying payment methods and schedules (e.g., upfront, after service, monthly billing).
对话围绕服务费用展开。这包括理解定价结构（按小时、按次固定价格、套餐优惠）、讨论定期服务的潜在折扣，以及明确支付方式和时间（例如，预付、服务后支付、每月账单）。
Scheduling the First Service and Confirmation
After agreeing on the service scope and pricing, the customer and the company work together to set a date and time for the initial cleaning service. This involves confirming availability, exchanging contact details, and receiving a final confirmation of the appointment.
在就服务范围和价格达成一致后，客户与公司共同确定首次清洁服务的日期和时间。这包括确认可用性、交换联系方式，并接收最终预约确认。
Addressing Specific Cleaning Preferences/Restrictions
The customer communicates any specific preferences or restrictions regarding cleaning products (e.g., eco-friendly, allergy-safe), access to the property, handling of delicate items, or areas not to be touched. The company confirms their ability to accommodate these requests.
客户沟通任何关于清洁产品（例：环保型、防过敏型）、房屋进入方式、易碎物品处理或不触碰区域的特定偏好或限制。公司确认他们能够满足这些要求。