Addressing Specific Cleaning Preferences/Restrictions
The customer communicates any specific preferences or restrictions regarding cleaning products (e.g., eco-friendly, allergy-safe), access to the property, handling of delicate items, or areas not to be touched. The company confirms their ability to accommodate these requests.
客户沟通任何关于清洁产品（例：环保型、防过敏型）、房屋进入方式、易碎物品处理或不触碰区域的特定偏好或限制。公司确认他们能够满足这些要求。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
eco-friendly
Means products that are good for the environment and do not harm nature. Use it when discussing sustainable choices, like in cleaning or shopping.
意味着对环境有益且不伤害自然的产品的。用在讨论可持续选择时，比如清洁或购物。
allergies
Medical conditions where the body reacts badly to something, like pollen or dust. Common in conversations about health preferences.
身体对某些物质如花粉或灰尘产生不良反应的医学状况。在健康偏好对话中常见。
hypoallergenic
Describes products designed to cause fewer allergic reactions. Useful when requesting safe items for sensitive skin or family members.
描述了设计为引起较少过敏反应的产品。在请求适合敏感皮肤或家庭成员的安全物品时很有用。
access
The way to enter or reach a place. In services, it often means how workers get into your home safely.
进入或到达一个地方的方式。在服务中，它通常意味着工人如何安全地进入您的家中。
delicate
Something fragile or easily damaged, like glass items. Use it to describe things that need careful handling.
像玻璃制品一样易碎或易损坏的东西。用它来描述需要小心处理的事物。
accommodating
Being helpful and willing to adjust to someone's needs. It's a polite way to thank someone for being flexible in business talks.
乐于助人并愿意根据某人的需要进行调整。这是礼貌地感谢某人在商业谈判中灵活应对的方式。
authorization
Official permission to do something, like holding a key. Important in discussions about security and trust.
做某事的官方许可，就像持有钥匙一样。在安全和信任的讨论中很重要。
关键句型
需要记住和练习的重要短语
Do you use eco-friendly cleaning products?
This is a polite yes/no question using 'do you use' to ask about services or products. Useful for expressing preferences in customer service situations, like booking cleaners or shopping.
这是一个使用 'do you use' 来询问服务或产品的礼貌的 yes/no 问题。在客户服务情境中表达偏好很有用，比如预订清洁工或购物。
We can definitely use those for your home.
A confirmation sentence with 'can definitely' to show agreement and assurance. Great for reassuring customers; the word 'definitely' adds emphasis and positivity.
一个包含 'can definitely' 的确认句子，用于显示同意和保证。非常适合安慰客户；'definitely' 这个词增加了强调和积极性。
Is leaving a key with a neighbor an option?
This question uses 'is... an option' to suggest alternatives politely. Helpful when discussing access or arrangements, showing flexibility without demanding.
这个问题使用 'is... an option' 来礼貌地建议备选方案。在讨论访问或安排时很有帮助，显示出灵活性而不强求。
We'll make a note of that.
A simple future promise using 'we'll' (will) to indicate recording information. Common in service talks to build trust; it means 'we will remember and act on this'.
使用 'we'll' (will) 的简单未来承诺，表示记录信息。在服务对话中常见，用于建立信任；它意味着 '我们会记住并采取行动'。
Our teams are trained to handle delicate items with extreme care.
Passive voice in 'are trained to handle' describes skills. Useful for explaining company capabilities; 'with extreme care' emphasizes caution in professional contexts.
'are trained to handle' 中的被动语态描述了技能。有助于解释公司能力；'with extreme care' 强调了专业语境下的谨慎。
Thanks for being so accommodating.
A polite thank-you expression for helpfulness. Use it at the end of discussions to show appreciation; 'so accommodating' highlights the positive attitude.
一种礼貌的感谢表达，用于对帮助的感激。在讨论结束时使用以示欣赏；'so accommodating' 突出了积极的态度。