Restaurant Reservation Cancellation
Calling a restaurant to cancel or modify a reservation, explaining the situation politely
致电餐厅取消或修改预订，礼貌地说明情况
情境
选择 5 个对话s 进行练习
Initial Cancellation Call
The customer calls the restaurant to cancel a reservation due to unforeseen circumstances, providing their reservation details clearly and politely.
顾客致电餐厅，因突发情况取消预订，礼貌地提供预订详细信息并说明情况。
Modifying Reservation Details
The customer calls to change the date, time, or number of guests for an existing reservation, explaining the new requirements.
顾客致电更改现有预订的日期、时间或就餐人数，并说明新的要求。
Cancelling with Short Notice
The customer needs to cancel a reservation very close to the booking time (e.g., within a few hours), apologizing for the late notice and hoping to avoid a cancellation fee.
顾客需要在预订时间前很短时间内取消（例如，在几小时内），为晚通知道歉并希望能避免取消费用。
Re-booking After Cancellation
After canceling a previous reservation, the customer calls back to try and book a new reservation for a different date or time, referencing their prior interaction.
在取消之前的预订后，顾客回电尝试为不同的日期或时间预订新的位置，并提及之前的互动。
Restaurant Inquiring About No-Show
The customer receives a call or message from the restaurant inquiring about their no-show for a reservation they forgot to cancel, and they need to apologize and explain.
顾客接到餐厅来电或信息，询问他们预订未到的情况，因为他们忘记取消预订了，顾客需要道歉并解释。