Clarifying or Correcting the Order
Either the customer or the cashier needs to confirm details of the order, or the customer realizes a mistake and needs to correct something they ordered.
顾客或收银员需要确认订单详情,或者顾客发现错误并需要更正他们订购的内容。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
combo
A combo is a special meal deal that includes a main food item, a side like fries, and a drink, often at a lower price than buying separately. Use it when ordering value meals at fast food places.
套餐是一种特殊的餐饮组合,包括主食、一份配菜如薯条,以及饮料,通常比单独购买更便宜。在快餐店点价值餐时使用。
confirm
To confirm means to check or make sure that information is correct. In ordering, cashiers use it to repeat the order and avoid mistakes.
“确认”意味着检查或确保信息是正确的。在点餐时,收银员使用它来重复订单以避免错误。
change
In this context, change means to modify or switch something in your order, like replacing one item with another. It's polite to use 'could I change' when asking.
在这个语境中,更改意味着修改或更换订单中的某物,比如用另一个物品替换一个物品。请求时使用 'could I change' 是礼貌的。
total
The total is the final amount of money you need to pay for your entire order. It's announced before payment.
总计是您需要为整个订单支付的最终金额。它在付款前公布。
cash
Cash refers to physical money like bills and coins. When asked for payment method, say 'cash' if you're using money from your wallet.
Cash 指的是像钞票和硬币这样的实物货币。当询问支付方式时,如果你使用钱包里的钱,请说“现金”。
card
Card means using a credit or debit card to pay by swiping or inserting it into a machine. It's a common alternative to cash in fast food restaurants.
卡意味着使用信用卡或借记卡通过刷卡或插入机器进行支付。这是快餐店中现金的常见替代方式。
关键句型
需要记住和练习的重要短语
I'd like to order a chicken burger combo with a large fry and a Coke.
This sentence is a polite way to start placing an order. 'I'd like to' is a common polite expression for requests. It's useful for beginners to order a full meal combo, showing how to specify items like size and drink.
这句话是开始点餐的礼貌方式。'I'd like to' 是请求的常见礼貌表达。这对初学者点一份完整的餐点套餐很有用,展示了如何指定大小和饮料等项目。
Just to confirm, no changes to the drink?
This is used by the cashier to double-check the order and prevent errors. 'Just to confirm' is a useful phrase for clarification. The question tag 'no changes?' makes it conversational and invites a yes/no response.
这是收银员用来双重检查订单并防止错误。'Just to confirm' 是一个用于澄清的有用短语。疑问标签 'no changes?' 使它更具对话性,并邀请是/否回应。
Could I change the Coke to a Diet Coke instead?
This politely requests a modification to the order. 'Could I' softens the request, and 'instead' means replacing one thing with another. It's essential for correcting mistakes right after ordering.
这礼貌地请求修改订单。“Could I”使请求柔和,“instead”表示用另一物替换一物。在点餐后立即纠正错误时非常重要。
No problem at all. So, that's a chicken burger combo, large fries, and a Diet Coke.
This acknowledges the change positively and repeats the updated order. 'No problem at all' is a friendly way to agree. Repeating the order confirms accuracy, a key pattern in service dialogues.
这积极地承认了变更并重复了更新的订单。'完全没问题'是一种友好的同意方式。重复订单确认准确性,这是服务对话中的关键模式。
Anything else for you today?
This asks if the customer wants to add more items. It's a standard upsell question in fast food. Use it to show completeness or respond with 'No, that's everything' to finish ordering.
这是询问客户是否想要添加更多物品。在快餐中这是标准的 upsell 问题。使用它来显示订单的完整性,或以“不用了,就这些”来回应以完成订单。
Your total is $9.75. Will that be cash or card?
This announces the final price and asks for payment method. 'Will that be' is a polite future question form. It's crucial for handling checkout and choosing between cash or card payments.
这宣布了最终价格并询问支付方式。'Will that be'是一种礼貌的未来时态疑问形式。它对于处理结账和选择现金或卡支付至关重要。