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Reporting a Broken Machine

报告器械故障

A gym member informs a staff member or trainer that a piece of equipment is not working properly or appears to be broken.

一位健身房会员告知工作人员或教练某台器械运行不正常或似乎已损坏。

对话

聆听并跟进对话

1
John (Male)
Excuse me, Sarah. I think there's something wrong with the treadmill on the far end.
不好意思,莎拉。我觉得最远端的跑步机出问题了。
2
Sarah (Female)
Oh, really? Which one exactly? The one next to the window?
哦,是吗?具体是哪一台?是靠窗户那台吗?
3
John (Male)
Yes, that's the one. I tried to use it, but the belt kept jerking and made a strange noise.
对,就是那台。我试着用了一下,但是皮带总是一顿一顿的,还发出奇怪的声音。
4
Sarah (Female)
Okay, thanks for letting me know, John. That doesn't sound right. Was anyone else trying to use it?
好的,谢谢你告诉我,约翰。那听起来确实不对劲。还有别人试着使用过它吗?
5
John (Male)
Not that I saw. I moved to a different one right away. It seems pretty broken.
我没看到。我马上换了另一台。它看起来坏得挺厉害的。
6
Sarah (Female)
Alright, I'll put an 'out of order' sign on it immediately and then call maintenance. We'll get it fixed as soon as possible.
好的,我立刻给它贴上“故障”标志,然后通知维修人员。我们会尽快把它修好。
7
John (Male)
Great, thanks, Sarah. Just wanted to make sure no one got hurt.
太好了,谢谢你,莎拉。我只是想确保没人受伤。
8
Sarah (Female)
Absolutely. Thanks again for bringing it to our attention. Have a good workout!
当然。再次感谢你提醒我们。祝您锻炼愉快!

词汇

对话中的必备词汇和短语

treadmill

A machine used for running or walking in place, common in gyms for cardio exercise.

一种用于原地跑步或步行的机器,在健身房中常见,用于有氧运动。

belt

The moving surface on a treadmill that you walk or run on; it can sometimes get stuck or slip.

跑步机上用于行走或跑步的移动表面;有时会卡住或滑动。

jerking

Sudden, uneven movements, like starting and stopping abruptly; used to describe machine malfunctions.

突然、不均匀的运动,像突然启动和停止;用于描述机器故障。

strange noise

An unusual or unexpected sound that indicates a problem; helpful for reporting issues politely.

一种不寻常或意外的声音,表示问题;有助于礼貌地报告问题。

out of order

A sign or phrase meaning something is broken and not working; commonly used in public places like gyms.

一个表示某物损坏且无法工作的标志或短语;常用于健身房等公共场所。

maintenance

The people or service that repairs equipment; say this when reporting a problem to get it fixed.

修理设备的个人或服务;当报告问题以修复时说这个。

workout

A session of physical exercise; used at the end of gym conversations to wish someone well.

身体锻炼的一次会话;在健身房对话结束时用来祝愿某人一切顺利。

关键句型

需要记住和练习的重要短语

Excuse me, Sarah. I think there's something wrong with the treadmill on the far end.

This is a polite way to start a conversation about a problem; 'Excuse me' gets attention, and 'I think there's something wrong' softly reports an issue without accusing. Useful for approaching staff in public places.

这是开始讨论问题的一种礼貌方式;'打扰一下'吸引注意力,而'我觉得有点问题'温和地报告问题而不指责。在公共场所接近工作人员时很有用。

Oh, really? Which one exactly? The one next to the window?

A clarifying question to get more details; 'Oh, really?' shows surprise and interest, followed by specifics. Use this when you need to confirm location in service situations like at a gym.

一个澄清问题,用于获取更多细节;'哦,真的吗?'显示出惊讶和兴趣,后面跟着具体内容。在健身房等服务场景中需要确认位置时使用。

I tried to use it, but the belt kept jerking and made a strange noise.

Describes the problem with actions and symptoms; 'kept jerking' uses past continuous tense for repeated actions. Practical for explaining malfunctions clearly to help staff understand.

用动作和症状描述问题;'kept jerking' 使用过去进行时来表示重复动作。实用,用于清楚解释故障以帮助员工理解。

Okay, thanks for letting me know, John. That doesn't sound right.

Acknowledges the report politely; 'thanks for letting me know' shows appreciation, and 'that doesn't sound right' agrees it's a problem. Use this response to make the reporter feel heard.

礼貌地承认报告;‘谢谢你告诉我’表示感谢,‘那听起来不对劲’同意这是一个问题。使用这个回应让报告人感到被倾听。

Not that I saw. I moved to a different one right away. It seems pretty broken.

Provides additional info and opinion; 'not that I saw' means 'as far as I know,' and 'right away' shows quick action. Helpful for giving context when reporting issues.

提供额外信息和意见;“我没看到”意思是“据我所知”,而“马上”显示快速行动。有助于在报告问题时提供上下文。

Alright, I'll put an 'out of order' sign on it immediately and then call maintenance.

Explains the next steps; 'I'll put... immediately' uses future tense to assure action. Use this to reassure someone that their report will be handled promptly.

解释后续步骤;“我会立即...放上”使用未来时来保证行动。使用这个来安慰某人他们的报告将得到及时处理。

Great, thanks, Sarah. Just wanted to make sure no one got hurt.

Expresses thanks and explains motive; 'just wanted to' softens the reason. Common in polite closings, especially for safety concerns in shared spaces like gyms.

表达感谢并解释动机;'just wanted to' 软化了原因。在礼貌的结束语中常见,尤其是在像健身房这样的共享空间的安全担忧。

Absolutely. Thanks again for bringing it to our attention. Have a good workout!

Final polite response; 'absolutely' agrees strongly, and 'bringing it to our attention' re-thanks. 'Have a good workout' is a friendly goodbye in gym settings.

最终礼貌回应;'absolutely' 表示强烈同意,'bringing it to our attention' 再次表达感谢。'Have a good workout' 是健身房环境中友好的道别语。