Initial Reservation Call
The customer calls the restaurant to make a dinner reservation for a specific date and time, providing the party size.
顾客打电话给餐厅，为特定日期和时间预订晚餐，并提供就餐人数。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
reservation
A booking or arrangement made in advance for a service, like a table at a restaurant. Use it when you want to secure a spot ahead of time.
为服务提前做出的预订或安排，比如餐厅的桌子。当你想提前确保位置时使用。
dinner
The main evening meal. In restaurant contexts, it refers to the evening dining service, often starting around 6 or 7 PM.
主要的晚间餐食。在餐厅环境中，指晚间用餐服务，通常在下午6点或7点开始。
date
A specific day in the calendar, like February 10th. When making plans, always specify the date to avoid confusion.
日历中的一个特定日子，比如2月10日。制定计划时，始终指定日期以避免混淆。
party
In this context, it means the number of people in your group, not a celebration. Say 'party of four' for four people dining together.
在这个上下文中，它指的是您小组中的人数，而不是庆祝活动。对于四个一起用餐的人，说 'party of four'。
availability
The state of having open spots or times free. Restaurants check availability to confirm if they can take your booking.
拥有空位或空闲时间的状况。餐厅检查可用性以确认是否能接受您的预订。
table
A piece of furniture with a flat top for eating, but in reservations, it means a seating area for your group at the restaurant.
一种带有平顶用于进餐的家具，但在预订中，它指的是餐厅中您小组的座位区域。
关键句型
需要记住和练习的重要短语
I'd like to make a dinner reservation, please.
This is a polite way to start a call for booking. Use 'I'd like to' for formal requests; it's useful for any service reservation to sound courteous.
这是开始预订电话的礼貌方式。使用 'I'd like to' 来进行正式请求；它对于任何服务预订来说，都能让您听起来很礼貌。
For what date and time would you like the reservation?
A question to gather details. 'Would you like' is polite for inquiries; practice this pattern for asking preferences in customer service.
这是一个收集细节的问题。'Would you like' 是询问的礼貌表达；请练习这个模式，用于客服中询问偏好。
It's for this Saturday, February 10th, at 7:00 PM.
Specifies the day, date, and time clearly. Use 'this Saturday' for upcoming days; include full details to prevent misunderstandings in bookings.
清楚地指定日子、日期和时间。对于即将到来的日子，使用'这个星期六'；包括完整细节以防止预订中的误解。
How many people will be in your party?
Asks for group size. 'Will be' indicates future; this is a standard question in reservations—respond with 'A party of [number]' for clarity.
询问团体规模。'Will be'表示未来；这是预订中的标准问题——为清晰起见，请以“[人数]人团体”回应。
There will be four of us.
States the number of people. 'There will be' is future tense; 'of us' includes the speaker—useful for personal group bookings.
说明人数。'There will be' 是将来时；'of us' 包括说话者—适用于个人团体预订。
We do have availability at that time.
Confirms a spot is open. 'Do have' emphasizes yes; say this to reassure customers—practice for positive responses in service roles.
确认有一个位置可用。'Do have' 强调肯定；对客户说此话以安心他们—服务角色中积极回应的练习。
Could I get a name for the reservation?
Requests the booker's name politely. 'Could I' is a soft way to ask; essential for identifying reservations at check-in.
礼貌地请求预订者的名字。'Could I' 是一种温和的询问方式；在入住时识别预订至关重要。
A table for four under the name John Smith.
Summarizes the booking. 'Under the name' means reserved in that person's name; repeat details to confirm—great for avoiding errors.
总结预订。'以...名义'意味着以该人的名义预订；重复细节以确认—非常适合避免错误。