Picking Up at a Post Office Counter

在邮局柜台取件

A customer approaches the post office counter with an ID or notification slip to collect a package that was undeliverable or sent to the post office for pickup.

顾客持身份证或取件通知单到邮局柜台领取因无法投递或寄至邮局待取的包裹。

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对话10

C
Customer

Hi there. I'm here to pick up a package. I have a notification slip here.

你好。我来取包裹。我这里有张通知单。

P
Post Office Staff

Good morning! Can I see your ID and the notification slip, please?

早上好！请出示您的身份证和通知单，好吗？

C
Customer

Certainly. Here's my ID and the slip. The tracking number is on it, too.

好的。这是我的身份证和通知单。上面也有追踪号。

P
Post Office Staff

Thank you. Let me check that for you. What's the name on the ID?

谢谢。我来查一下。身份证上的名字是什么？

C
Customer

It's [Customer's Name]. I received the text message yesterday saying it's ready for pickup.

是[顾客姓名]。我昨天收到短信说可以取件了。

P
Post Office Staff

Okay, [Customer's Name]... Ah, I found it. It's a rather large box. One moment, please.

好的，[顾客姓名]……啊，我找到了。这是个相当大的箱子。请稍等。

C
Customer

No problem. Take your time.

没问题。不急。

P
Post Office Staff

Here you go. Can you please sign here to confirm receipt?

给您。请在这里签名确认收件，好吗？

C
Customer

Of course. Thank you so much for your help!

当然。非常感谢您的帮助！

P
Post Office Staff

You're very welcome. Have a great day!

不客气。祝您有个美好的一天！

词汇7

  • package包裹

    A box or wrapped item sent by mail or delivery service. Use it when talking about items you receive or send, like 'I have a package to pick up.'

    通过邮寄或快递服务发送的盒子或包装物品。用于谈论您接收或发送的物品，例如“我有一个包裹要取。”

  • notification slip通知单

    A small paper or note from the post office telling you that a package is waiting for you. It's common in delivery situations to show this at the counter.

    邮局发来的小纸条或便条，告知您有一个包裹在等待领取。在递送情况下，在柜台出示此单很常见。

  • IDID

    Short for identification, like an ID card or passport, used to prove who you are. Always bring it when picking up items that require verification.

    身份识别的缩写，如身份证或护照，用于证明你的身份。在领取需要验证的物品时，请始终携带。

  • tracking number追踪号码

    A unique code on your package that lets you follow its location online or at the post office. Say it when giving details about your shipment.

    包裹上唯一的代码，让您可以在网上或邮局跟踪其位置。在提供发货详情时说出它。

  • pickup取货

    The action of collecting or getting something that was delivered. Use in phrases like 'ready for pickup' when a package is available.

    收集或获取已交付物品的行动。在包裹可用时，用于如 'ready for pickup' 的短语。

  • receipt收据

    A document or signature that confirms you have received an item. It's important for proof in case of issues later.

    一份确认您已收到物品的文件或签名。如果以后出现问题，它作为证明很重要。

  • sign签名

    To write your name on a form to confirm you got something. Common in services like 'Please sign here.'

    在表格上写下您的姓名以确认您已收到某物。在服务中常见，如“请在此处签名。”

重点句子8

  1. 1

    I'm here to pick up a package.

    我是来取包裹的。

    This is a polite way to start a conversation at a post office or delivery point. It's useful for stating your purpose clearly. The present continuous 'I'm here to' shows current action.

    这是邮局或取货点开始对话的礼貌方式。它有助于清楚地说明您的目的。现在进行时 'I'm here to' 表示当前行动。

  2. 2

    Can I see your ID and the notification slip, please?

    我能看看你的身份证和通知单吗？

    A common request from staff to verify identity. Use this pattern 'Can I see your [item], please?' in service situations. The 'please' adds politeness.

    工作人员验证身份的常见请求。在服务场合使用这种模式 'Can I see your [item], please?'。'please' 增加了礼貌。

  3. 3

    Here's my ID and the slip.

    这是我的身份证和凭条。

    A simple response when handing over documents. 'Here's' is a contraction of 'here is,' used to offer something physically. Great for everyday interactions.

    递交文件时的简单回应。'Here's' 是 'here is' 的缩写，用于物理上提供某物。非常适合日常互动。

  4. 4

    Let me check that for you.

    让我为您检查一下。

    Staff use this to show they're helping. 'Let me' means 'allow me to,' and it's a helpful phrase in customer service. Useful when assisting someone.

    员工使用这个来显示他们在提供帮助。'Let me'的意思是'允许我'，这是客服中一个有用的短语。在协助某人时很有用。

  5. 5

    Take your time.

    慢慢来。

    Said to someone who is working on something, meaning 'don't rush.' It's a polite, patient expression for waiting situations like at a counter.

    对正在做某事的人说的，意思是‘不要着急’。这是用于像柜台等待等情况的礼貌而耐心的表达。

  6. 6

    Can you please sign here to confirm receipt?

    请在这里签名以确认收货。

    A request to sign for an item. 'To confirm receipt' explains the purpose. Use in formal confirmations; the infinitive 'to confirm' shows reason.

    要求为物品签名。'以确认收货'解释了目的。在正式确认中使用；不定式'以确认'显示原因。

  7. 7

    Thank you so much for your help!

    非常感谢你的帮助！

    A strong way to express gratitude. 'So much' emphasizes thanks. Perfect for ending positive interactions, showing appreciation in services.

    一种强烈的表达感激的方式。“So much”强调感谢。完美用于结束积极互动，在服务中显示欣赏。

  8. 8

    You're very welcome. Have a great day!

    不客气。祝你有美好的一天！

    A friendly response to thanks, followed by a well-wish. 'You're welcome' is standard; this full phrase is common in American English for polite farewells.

    对感谢的友好回应，后面跟着美好祝愿。'You're welcome' 是标准表达；这个完整短语在美国英语中常见，用于礼貌的告别。