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Using a Self-Service Locker

使用自助快递柜

A customer arrives at a package locker/kiosk and uses a code or QR scan from their phone to open the compartment and retrieve their package.

顾客到达一个快递柜/自助取件机,使用手机上的代码或二维码扫描来打开箱门并取出包裹。

对话

聆听并跟进对话

1
customer (Female)
Okay, so this is the locker. Let's see... my phone says Parcel No. 7235. Now where do I enter the code?
好的,这就是快递柜。我看看……我的手机上显示包裹编号是7235。现在我在哪里输入代码呢?
2
kiosk_system (Male)
Please enter your pickup code on the screen or scan the QR code.
请在屏幕上输入您的取件码或扫描二维码。
3
customer (Female)
Ah, there's the numeric keypad. Let me type it in... 7-2-3-5. Pressing 'Confirm'.
啊,这里有数字键盘。我来输入……7-2-3-5。然后按“确认”。
4
kiosk_system (Male)
Searching for pickup information. Please wait.
正在查询取件信息。请稍候。
5
customer (Female)
Okay, I hope it works. I really need that package today.
好的,我希望它能顺利。我今天真的需要那个包裹。
6
kiosk_system (Male)
Package found. Compartment 15 is now open. Please retrieve your item.
已找到包裹。15号箱门已打开。请取出您的物品。
7
customer (Female)
Oh, perfect! Compartment 15... yep, that's my box. Thanks!
哦,太棒了!15号箱……对,那是我的箱子。谢谢!
8
kiosk_system (Male)
Thank you for using our service. Please remember to close the door firmly.
感谢您使用我们的服务。请记得关好箱门。
9
customer (Female)
Will do! There we go. All done. That was easy!
会的!好了。都搞定了。真简单!

词汇

对话中的必备词汇和短语

locker

A secure storage unit, like a metal cabinet with compartments, used for keeping packages safe until pickup.

一个安全的存储单元,就像一个有隔间的金属柜,用于在取件前安全存放包裹。

parcel

A package or wrapped item sent by mail or delivery service; it's what you receive when shopping online.

通过邮件或快递服务发送的包裹或包装物品;这是你在网上购物时收到的东西。

pickup code

A special number or code provided by the delivery service to unlock and collect your package.

由配送服务提供的特殊号码或代码,用于解锁并领取您的包裹。

numeric keypad

A set of number buttons on a screen or device, used for entering digits like phone numbers or codes.

屏幕或设备上的一组数字按钮,用于输入诸如电话号码或代码之类的数字。

compartment

A small section or box inside a larger storage unit, like one door in a locker for a single package.

较大存储单元内的一个小部分或盒子,例如储物柜的一个门,用于单个包裹。

retrieve

To get or take back something that was stored or sent to you, such as picking up a package.

取回或收回之前存储或发送给你的东西,例如领取包裹。

confirm

To verify or accept something by pressing a button or saying yes, often after entering information.

通过按按钮或说“是”来验证或接受某事,通常在输入信息后。

关键句型

需要记住和练习的重要短语

Please enter your pickup code on the screen or scan the QR code.

This is a polite instruction giving options for action; use 'please' for courtesy, and 'or' to show alternatives. It's useful when guiding someone on a device.

这是一个提供行动选项的礼貌指示;使用'please'表示礼貌,并使用'or'显示备选方案。在指导某人使用设备时很有用。

Let me type it in... 7-2-3-5. Pressing 'Confirm'.

This describes a step-by-step action using 'let me' for permission to proceed; it's practical for narrating what you're doing on a screen, like entering numbers.

这描述了一个使用‘let me’来请求继续许可的逐步行动;它很实用,用于叙述你在屏幕上做什么,比如输入数字。

Package found. Compartment 15 is now open. Please retrieve your item.

Short, clear announcements using present tense for current status; 'please' adds politeness. Use this pattern for service updates, like in apps or machines.

使用现在时表示当前状态的简短、清晰公告;'please' 增添礼貌。请将此模式用于服务更新,例如在应用或机器中。

Thank you for using our service. Please remember to close the door firmly.

A thankful closing with a reminder; 'remember to' suggests an action to not forget. It's common in customer service to end positively and give tips.

一个感谢的结尾带有提醒;'remember to' 建议一个不要忘记的行动。在客户服务中,以积极方式结束并给出提示是很常见的。

That was easy!

An exclamation expressing relief or satisfaction using past tense; it's a simple way to comment on a smooth experience, useful in everyday conversations.

使用过去时表达宽慰或满足的感叹句;这是评论顺利经历的简单方式,在日常对话中有用。