高级

Phone Conversations

电话交流

Making and receiving phone calls professionally

专业地拨打和接听电话

情境

选择 5 个对话s 进行练习

Calling a business or individual to schedule an appointment for a meeting, service, or consultation.

打电话给公司或个人，预约会议、服务或咨询时间。

Answering an incoming call from a potential client or partner inquiring about products, services, or collaboration opportunities.

接听来自潜在客户或合作伙伴的电话，他们咨询产品、服务或合作机会。

Leaving a clear, concise, and professional voicemail message when the intended recipient is unavailable.

在目标接收人无法接听电话时，留下清晰、简洁、专业的语音留言。

Skillfully listening to and responding to a customer's complaint or issue over the phone, aiming for a satisfactory resolution.

通过电话专业地倾听并回应客户的投诉或问题，以期达成满意的解决方案。

Directing an incoming call to the appropriate department or individual within an organization, ensuring a smooth transition.

将打进的电话转接到公司内正确的部门或个人，确保顺利过渡。