Making an Appointment Call
Calling a business or individual to schedule an appointment for a meeting, service, or consultation.
打电话给公司或个人,预约会议、服务或咨询时间。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
schedule
To schedule means to arrange or plan something for a specific time, like an appointment. Use it when making plans, e.g., 'I need to schedule a meeting.'
Schedule 意思是安排或计划某事在特定时间,比如预约。在制定计划时使用,例如“我需要安排一个会议。”
appointment
An appointment is a planned meeting at a specific time, often with a professional. It's common in business or medical contexts, e.g., 'I have a doctor's appointment.'
预约是计划在特定时间举行的会议,通常与专业人士相关。在商业或医疗环境中很常见,例如“我有一个医生预约”。
consultation
A consultation is a meeting to discuss advice or information on a topic. Use it for professional talks, like 'a legal consultation.'
咨询是一次会议,用于讨论某个主题的建议或信息。用于专业讨论,例如“法律咨询”。
available
Available means free or ready to do something at a certain time. Ask about it when planning, e.g., 'Are you available on Friday?'
可用表示在某个特定时间有空或准备好做某事。在计划时询问它,例如,“你周五可用吗?”
flexible
Flexible means able to change easily to fit different times or needs. Say it when your schedule can adjust, e.g., 'I'm flexible next week.'
灵活的意思是能够轻易改变以适应不同的时间或需求。当你的日程可以调整时可以说它,例如,'我下周很灵活。'
opening
An opening here refers to a free time slot in a schedule. Use it for availability, e.g., 'Is there an opening at 3 PM?'
这里的空档指的是日程中的一个空闲时间段。用于表示可用性,例如,“下午 3 点有空档吗?”
confirmation
Confirmation is official proof or notice that something is set, like an email. It's useful after booking, e.g., 'I'll send a confirmation.'
确认是官方证明或通知,表示某事已确定,比如一封电子邮件。它在预订后很有用,例如,‘我会发送一个确认。’
关键句型
需要记住和练习的重要短语
I'd like to schedule an appointment for a consultation.
This sentence politely requests to book a meeting. It's useful for starting appointment calls. 'I'd like to' is a polite way to express a wish, and 'for a consultation' specifies the purpose.
这个句子礼貌地请求预约会议。它适合用于开始预约电话。'I'd like to' 是表达愿望的礼貌方式,而 'for a consultation' 指定了目的。
What day and time are you generally available?
This asks about someone's free times in a general way. Use it when helping to book. 'Generally' means usually, making the question open-ended for flexibility.
这是以一般方式询问某人的空闲时间。在帮助预订时使用。'Generally' 意思是通常,使问题开放式以增加灵活性。
I'm quite flexible next week.
This shows your schedule is open. It's practical for negotiations. 'Quite flexible' softens the statement politely, and 'next week' gives a time frame.
这表明你的日程是开放的。这对谈判很实用。“相当灵活”礼貌地缓和了陈述,而“下周”提供了时间框架。
Would Tuesday afternoon, perhaps around 2 PM, work for one of your software specialists?
This proposes a specific time politely. Use it to suggest options. 'Would...work?' is a conditional question for suggestions, and 'perhaps around' adds flexibility.
这礼貌地提出一个具体时间。用于建议选项。'Would...work?' 是用于建议的条件疑问句,'perhaps around' 添加了灵活性。
Let me check the schedule for you. Just one moment.
This is a polite way to pause while looking up information. Common in service calls. 'Let me' offers help, and 'just one moment' buys time courteously.
这是查找信息时礼貌地暂停的一种方式。在服务通话中很常见。“Let me”表示提供帮助,“just one moment”礼貌地争取时间。
We'll send you a confirmation email shortly with the details.
This confirms next steps after booking. Useful for reassurance. 'Shortly' means soon, and 'with the details' explains what the email includes.
这确认了预订后的后续步骤。有助于安心。'Shortly' 意思是很快,'with the details' 解释了邮件包含的内容。
Thank you so much for your help!
This expresses strong gratitude at the end of a call. Always use closings like this. 'So much' emphasizes thanks, making it warmer than just 'thank you.'
这在通话结束时表达强烈的感激之情。始终使用这样的结束语。'So much' 强调了感谢,使其比单纯的 'thank you' 更温暖。
You're very welcome. We look forward to seeing you.
This is a polite response to thanks and shows anticipation. Use it to end professionally. 'You're very welcome' is more formal than 'welcome,' and 'look forward to' expresses positive expectation.
这是对感谢的礼貌回应,并显示出期待。使用它来专业地结束对话。“You're very welcome”比“welcome”更正式,而“look forward to”表达积极的期待。