Late Check-in/After-Hours Pick-up

延迟入住/非工作时间取卡

A guest arrives late in the evening or after standard reception hours, often needing to pick up a key or access card left by prior arrangement, or complete a fast-track check-in.

客人在傍晚或前台非工作时间抵达，可能需要领取提前安排好的钥匙或门禁卡，或进行快速入住手续。

对话

聆听并跟进对话

guest (Male)

Excuse me, I have a reservation under the name Johnson. I believe my key was left for late check-in?

打扰一下，我预订的房间是约翰逊的名字。我的钥匙是为延迟入住而留下的，对吗？

hotel_staff (Female)

Yes, Mr. Johnson. We were expecting you. Welcome to the Grand Hotel. Could I please see your ID and the credit card you used for the reservation?

是的，约翰逊先生。我们正等候您。欢迎来到大酒店。请问我可以看一下您的身份证件和您用于预订的信用卡吗？

guest (Male)

Certainly, here they are. I'm sorry for arriving so late, my flight was delayed.

当然，给您。抱歉我来得这么晚，我的航班延误了。

hotel_staff (Female)

No worries at all, Mr. Johnson. We completely understand. Here's your room key card for room 405. It's on the fourth floor. The elevators are just to your left.

没关系，约翰逊先生。我们完全理解。这是您的405房间钥匙卡。它在四楼。电梯就在您的左手边。

guest (Male)

Thank you. Is there anything else I need to sign or fill out tonight, or can I do that in the morning?

谢谢。今晚还需要我签署或填写其他东西吗，还是我明天早上可以办？

hotel_staff (Female)

No, you're all set for tonight. We've done a fast-track check-in for you. You can complete the full registration at the front desk anytime before noon tomorrow. Just present your key card.

不，您今晚的入住手续已经办妥了。我们为您办理了快速入住。您可以在明天中午之前随时到前台完成完整的登记手续。只需出示您的房卡即可。

guest (Male)

That's convenient, thank you very much. What time is breakfast served?

这很方便，非常感谢。早餐几点开始？

hotel_staff (Female)

Breakfast is served from 7 AM to 10 AM in our dining room on the ground floor. Enjoy your stay, Mr. Johnson!

早餐时间为早上7点到10点，在一楼的餐厅。约翰逊先生，祝您入住愉快！

guest (Male)

Thanks, good night.

谢谢，晚安。

词汇

对话中的必备词汇和短语

reservation

A booking you make in advance for a hotel room or service. Use it when confirming your stay, like 'I have a reservation.'

您提前为酒店房间或服务进行的预订。在确认住宿时使用，例如“我有一个预订。”

late check-in

Arriving at a hotel after normal business hours, often in the evening. It's common for travelers with delayed flights; say 'I need late check-in.'

在正常营业时间后到达酒店，通常在晚上。这对有航班延误的旅行者很常见；说 'I need late check-in.'

ID

Short for identification, like a passport or driver's license. Hotels ask for it to verify your identity during check-in.

身份识别的缩写，如护照或驾驶执照。酒店在入住时要求提供以验证您的身份。

credit card

A plastic card used to pay for things without cash. In hotels, it's often required for reservations and payments.

一种用于无需现金支付物品的塑料卡。在酒店，通常需要用于预订和支付。

delayed

Made late, often used for flights or trains. For example, 'My flight was delayed by two hours.' It's polite to explain lateness this way.

被延误了，通常用于航班或列车。例如，'我的航班延误了两个小时。'用这种方式解释迟到是礼貌的。

room key card

A plastic card that acts as a key to open your hotel room door. Modern hotels use these instead of metal keys.

一种塑料卡，用于作为钥匙打开您的酒店房间门。现代酒店使用这些代替金属钥匙。

elevators

Machines that carry people up and down building floors. In hotels, staff often direct you to them after check-in.

运送人们上下建筑物楼层的机器。在酒店，工作人员通常在入住后指引你去那里。

fast-track check-in

A quick registration process for late arrivals, skipping full paperwork. Useful when you're tired and want to go to your room fast.

为晚到客人提供的快速登记流程，跳过完整的文书工作。当您疲惫时，想快速去房间时非常有用。

registration

The official process of signing in at a hotel, including filling forms. You might complete it later if it's late.

酒店登记的正式过程，包括填写表格。如果很晚，你可以稍后完成。

breakfast

The first meal of the day, usually in the morning. Hotels often include it and tell you the serving times.

一天中的第一餐，通常在早上。酒店通常会包含它并告知用餐时间。

关键句型

需要记住和练习的重要短语

Excuse me, I have a reservation under the name Johnson.

This is a polite way to start a conversation at a hotel desk. 'Under the name' means booked in that person's name. Use it when checking in to identify yourself quickly.

这是酒店前台开始对话的礼貌方式。'Under the name' 意思是以那个人的名义预订的。在办理入住时使用它来快速识别自己。

Could I please see your ID and the credit card you used for the reservation?

A polite request from staff for verification. 'Could I please' makes it courteous. Useful for learners to recognize and respond when asked for documents.

工作人员的礼貌验证请求。'Could I please' 使其礼貌。帮助学习者识别并在被要求提供文件时做出回应。

I'm sorry for arriving so late, my flight was delayed.

An apology for lateness with an explanation. The past tense 'was delayed' describes the reason. Say this to be polite when you're late due to travel issues.

迟到道歉并附带解释。过去时“was delayed”描述了原因。在因旅行问题迟到时说这个来礼貌。

No worries at all, Mr. Johnson. We completely understand.

A reassuring response to an apology. 'No worries' means it's okay, and 'completely understand' shows empathy. Use it to comfort guests or friends who are late.

对道歉的安慰性回应。'No worries' 表示没关系，'completely understand' 显示共情。用于安慰迟到的客人或朋友。

Here's your room key card for room 405. It's on the fourth floor.

Giving directions after check-in. 'Here's' means 'this is for you.' Practical for describing room location; note American English uses 'fourth floor' for level 4.

入住后提供方向指引。'Here's' 意思是 '这是给你的'。用于描述房间位置很实用；注意美国英语使用 'fourth floor' 表示4层。

Is there anything else I need to sign or fill out tonight, or can I do that in the morning?

Asking about remaining paperwork. The structure uses 'or' for options and future tense 'can I do.' Useful for late check-ins to avoid extra work when tired.

询问剩余的文件。结构使用 'or' 表示选项和将来时 'can I do'。在疲惫时避免额外工作，对晚间签到很有用。

No, you're all set for tonight. We've done a fast-track check-in for you.

Meaning everything is ready. 'All set' is an idiom for prepared; passive 'we've done' explains the process. Reassures guests they can relax immediately.

意思是一切都准备好了。'All set' 是一个表示准备就绪的习语；被动语态 'we've done' 解释了过程。让客人放心，他们可以立即放松。

Breakfast is served from 7 AM to 10 AM in our dining room on the ground floor.

Providing service details in passive voice 'is served' for times and location. 'Ground floor' means first level. Ask or share this to know meal schedules in hotels.

使用被动语态 'is served' 提供服务细节，包括时间和地点。'Ground floor' 意为第一层。询问或分享此信息，以了解酒店的用餐时间表。