情境
选择 4 个对话s 进行练习
Standard Check-in
A guest arrives at the reception desk with a prior reservation and proceeds with the standard check-in process, providing identification and confirming booking details.
客人凭预订抵达前台,进行标准办理入住手续,包括出示证件和确认预订信息。
Check-in Without Reservation
A guest arrives at the hotel without a prior reservation and inquires about room availability, pricing, and proceeds with booking a room on the spot.
客人抵达酒店但没有提前预订,向前台咨询空房情况和价格,并现场预订房间。
Late Check-in/After-Hours Pick-up
A guest arrives late in the evening or after standard reception hours, often needing to pick up a key or access card left by prior arrangement, or complete a fast-track check-in.
客人在傍晚或前台非工作时间抵达,可能需要领取提前安排好的钥匙或门禁卡,或进行快速入住手续。
Checking in with Specific Requests
A guest checks in and has specific requests or questions regarding their stay, such as a room with a view, extra amenities, or inquiries about hotel facilities.
客人办理入住,并提出关于住宿的特殊要求或问题,例如带景观的房间、额外设施,或咨询酒店设施。