Check-in Without Reservation
A guest arrives at the hotel without a prior reservation and inquires about room availability, pricing, and proceeds with booking a room on the spot.
客人抵达酒店但没有提前预订，向前台咨询空房情况和价格，并现场预订房间。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
inquire
To inquire means to ask for information about something, like room availability at a hotel. It's a polite way to start a conversation when you need details.
“询问”意味着向某事寻求信息，比如酒店的房间可用性。这是当你需要细节时礼貌地开始对话的一种方式。
reservation
A reservation is a booking made in advance for a room or service. Saying 'I don't have a reservation' means you arrive without pre-booking.
预订是提前为房间或服务进行的预约。说“我没有预订”意味着你没有提前预订就到了。
availability
Availability refers to whether something, like a hotel room, is free or open for use. It's commonly used to check if rooms are ready.
可用性指的是某物，比如酒店房间，是否空闲或可供使用。它通常用于检查房间是否准备就绪。
rate
The rate is the price charged for a service, such as a hotel room per night. For example, 'The rate is $189' means the cost is 189 dollars.
费率是为服务收取的价格，例如每晚酒店房间。例如，'费率是189美元' 意味着成本是189美元。
include
To include means to have something as part of a package or price. In hotels, you might ask if breakfast is included in the room rate.
包括意味着将某物作为包裹或价格的一部分。在酒店，你可能会问早餐是否包含在房费中。
incidentals
Incidentals are small extra charges for things like room service or mini-bar items. Hotels often require a credit card to cover these unexpected costs.
杂费是指像客房服务或迷你吧物品这样的小额额外费用。酒店通常要求信用卡来支付这些意外费用。
check-in
Check-in is the process of registering at a hotel when you arrive to get your room key. It's the opposite of check-out when you leave.
入住是您抵达酒店进行注册以获取房间钥匙的过程。它是退房的反面，当您离开时进行。
关键句型
需要记住和练习的重要短语
I'd like to inquire about room availability. I don't have a reservation.
This sentence is useful for starting a hotel check-in without booking ahead. 'I'd like to' is a polite way to make a request, and it explains your situation clearly. Use it when arriving unexpectedly.
这句话对于在没有提前预订的情况下开始酒店入住很有用。'I'd like to' 是一种礼貌的请求方式，它清楚地解释了您的情况。在意外到达时使用它。
What dates are you looking to stay?
This is a common question from hotel staff to understand your needs. 'Looking to' means planning or intending. It's useful for learners to recognize and respond to questions about stay duration.
这是酒店工作人员为了了解您的需求而提出的常见问题。'Looking to' 意为计划或打算。对于学习者来说，认识并回应关于住宿时长的问题很有用。
Do you have any rooms available tonight, possibly a standard king or a queen room?
This asks about specific room types and time. 'Possibly' softens the request, making it polite. It's practical for specifying preferences like bed sizes during check-in.
这是在询问具体的房间类型和时间。'Possibly'软化了请求，使其更礼貌。在入住时指定床铺尺寸等偏好很实用。
The rate is $189 plus tax.
This states the room price clearly. 'Plus tax' means additional government fees are added. Use this pattern to discuss costs: base price plus extras. It's essential for understanding hotel pricing.
这清楚地说明了房间价格。“加税”意味着会额外收取政府费用。使用这种模式来讨论成本：基本价格加额外费用。理解酒店定价至关重要。
Does that include breakfast?
This is a yes/no question checking if something is part of the price. 'Does that include' uses present simple for general facts. Ask this to clarify what's covered in a deal.
这是一个是/否问题，用于检查某物是否是价格的一部分。'Does that include' 使用一般现在时表示一般事实。问这个问题是为了澄清交易中包含什么。
I'll take the room for tonight.
This means deciding to book the room. 'I'll take' is informal for agreeing to purchase. It's a simple way to confirm your choice after discussing options.
这意味着决定预订房间。「I'll take」是非正式的表示同意购买的方式。这是讨论选项后确认选择的简单方法。
I just need a form of ID and a credit card for the room and incidentals.
This explains required documents for check-in. 'Just need' means only these are necessary. It's useful for understanding hotel procedures and what to prepare.
这解释了入住所需的文件。「Just need」意味着只需要这些。了解酒店程序和准备什么很有用。
We'll get you all checked in.
This assures the guest the process will be completed. 'Get you checked in' uses passive voice for the action. Use similar phrases to confirm service in customer interactions.
这向客人保证了流程将完成。'Get you checked in' 使用了被动语态来表示行动。在与客户的互动中，使用类似的短语来确认服务。