Hotel Check-in

Intermediate

Checking into hotels and dealing with accommodation

Start with lesson 1
4 lessons
  1. Standard Check-inA guest arrives at the reception desk with a prior reservation and proceeds with the standard check-in process, providing identification and confirming booking details.
  2. Check-in Without ReservationA guest arrives at the hotel without a prior reservation and inquires about room availability, pricing, and proceeds with booking a room on the spot.
  3. Late Check-in/After-Hours Pick-upA guest arrives late in the evening or after standard reception hours, often needing to pick up a key or access card left by prior arrangement, or complete a fast-track check-in.
  4. Checking in with Specific RequestsA guest checks in and has specific requests or questions regarding their stay, such as a room with a view, extra amenities, or inquiries about hotel facilities.