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Placing a Large/Group Order

A customer orders multiple meals or a large quantity of items for a group, potentially asking about package deals or bulk discounts.

Dialogue

Listen and follow along with the conversation

1
Emily (Female)
Hi there! I'm placing a large order for a team lunch. I need five Big Mac meals and five McChicken meals, all with medium fries and cokes. Do you have any group discounts or package deals for this many meals?
2
John (Male)
Hi! For orders of ten meals or more, we do offer a 10% discount on the total. So, yes, your order qualifies. Anything else I can get for you?
3
Emily (Female)
That's great, thanks! And could I add two large fry orders, just by themselves? We have a few extra hungry people.
4
John (Male)
Certainly, two large standalone fries. And just to confirm, you'd like all ten meals with medium Coke, right?
5
Emily (Female)
Yes, that's correct. And could you please make sure to include plenty of ketchup packets? Maybe twenty or so?
6
John (Male)
Absolutely, we'll pack extra ketchup. So, that's five Big Mac meals, five McChicken meals, all medium, plus two large fries, and a 10% discount on the total. Your total comes to $85.50.
7
Emily (Female)
Perfect. I'll pay with card. Is there a pickup time, or can I just wait here?
8
John (Male)
You can just wait here for a few minutes. We'll get that all ready for you shortly. It might take about 5-7 minutes for an order this size. What's the name for the order?
9
Emily (Female)
It's for Emily. Thanks a lot!
10
John (Male)
You're welcome, Emily! We'll call you when it's ready.

Vocabulary

Essential words and phrases from the dialogue

large order

An order for a big quantity of food, like for a group or event, common in fast food places for team lunches or parties.

group discounts

Special price reductions offered when buying many items together, such as for 10 or more meals, to save money on bulk purchases.

package deals

Bundled offers that include meals or items at a lower price, often used in fast food to make ordering for groups cheaper.

qualifies

Means it meets the requirements for something, like getting a discount if your order is big enough.

standalone

Something ordered separately, not part of a meal set, like fries without a burger or drink.

ketchup packets

Small sealed bags of tomato sauce (ketchup) provided with orders for dipping fries or other food.

pickup time

The estimated time when your order will be ready to collect, especially for large orders that take longer to prepare.

Key Sentences

Important phrases to remember and practice

I'm placing a large order for a team lunch.

This sentence introduces a group order politely. Use it when ordering for others, like colleagues. 'Placing an order' is a common phrase for buying food.

Do you have any group discounts or package deals for this many meals?

A useful question to ask about savings on big orders. It shows how to inquire about promotions; 'for this many' refers to the quantity.

For orders of ten meals or more, we do offer a 10% discount on the total.

This explains a store policy. 'Do offer' emphasizes the availability; useful for staff to confirm eligibility. 'On the total' means the whole amount.

Anything else I can get for you?

A polite way for service staff to check if the customer needs more items. It's a common closing question in service dialogues to encourage additional sales.

Could I add two large fry orders, just by themselves?

Requests adding extra items separately. 'Just by themselves' means not as part of a meal; 'could I' is a polite way to make a request.

And just to confirm, you'd like all ten meals with medium Coke, right?

Used to double-check details before finalizing. 'Just to confirm' is a helpful phrase for accuracy; 'right?' seeks agreement.

Your total comes to $85.50.

States the final price after discounts. 'Comes to' is a natural way to announce the amount; useful for understanding billing in orders.

What's the name for the order?

Asks for the customer's name to identify the order when ready. Common in takeout situations; helps avoid mix-ups in busy places.