Finding a Specific Movie Title
A customer is looking for a particular movie they've heard about. They need to ask the clerk if the store has the movie in stock and where to find it.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
excuse me
A polite phrase to get someone's attention, like when you need help in a store. Use it to start a conversation without being rude.
looking for
Means searching for something specific. It's common in shopping situations, like 'I'm looking for a book' to ask if it's available.
happen to have
A casual way to ask if something is available by chance. It's polite and indirect, useful when you're not sure if the store has an item.
in stock
Means the item is available for purchase or rental right now. Opposite of 'out of stock.' Very practical for shopping dialogues.
section
A part or area of a store organized by category, like 'books section.' Helps when asking for directions inside a shop.
alphabetically
Arranged in the order of the alphabet, from A to Z. Common in libraries or stores for finding items by name quickly.
rental
The act of borrowing something for a short time by paying a fee, like renting a movie DVD. Key term in video stores.
you're welcome
A standard response to 'thank you.' It's polite and shows you're happy to help, used in everyday service situations.
Key Sentences
Important phrases to remember and practice
Excuse me, I'm looking for a movie. Do you happen to have 'The Emerald Forest'?
This is a polite way to ask for help finding a specific item. 'Do you happen to have' softens the question, making it less direct. Useful when shopping for something you're unsure is available; practice for customer service scenarios.
Let me check our system for you.
Offers to look up information in a computer or database. The phrase 'for you' shows helpfulness. Great for service roles; it buys time while assisting the customer politely.
Do you know who directed it or what year it came out?
Asks for more details to help identify an item. Uses 'or' to offer options. Helpful when a title is unclear; teaches asking clarifying questions in conversations.
We do have it in stock!
Confirms availability with emphasis on 'do' for positive response. Simple structure: subject + verb + object. Essential for reassuring customers; use in retail to build excitement.
Where exactly is that section?
Seeks precise directions. 'Exactly' adds specificity to avoid confusion. Useful follow-up question; practices prepositions and location words in directions.
It's towards the back, on the left side of the store, past the new releases.
Gives clear directions using spatial words like 'towards,' 'on the left,' and 'past.' Descriptive and sequential; ideal for explaining locations, common in stores or maps.
It's a standard 3-day rental.
Explains rental terms simply. 'Standard' means usual or normal policy. Informs about rules; useful for service interactions involving fees or time limits.
Thank you so much for your help!
Expresses strong gratitude. 'So much' intensifies thanks. Polite ending to interactions; always use after receiving assistance to show appreciation.