Finding Movies at Video Stores
Practice asking for movie recommendations, checking availability, and understanding rental terms
Situations
Choose from 5 conversations to practice
Asking for General Movie Recommendations
A customer enters the video store and wants to rent a movie but doesn't have anything specific in mind. They ask the clerk for general recommendations based on popular genres or recent releases.
Finding a Specific Movie Title
A customer is looking for a particular movie they've heard about. They need to ask the clerk if the store has the movie in stock and where to find it.
Checking Availability and Rental Period
After finding a movie or getting a recommendation, the customer wants to confirm if it's currently available for rent and understand the rental period and return policy.
Inquiring About Membership and Rates
A new customer is interested in becoming a member to get better rental rates or deals. They ask the clerk about membership options, fees, and benefits.
Troubleshooting a Damaged Disc
A customer returns a movie and claims the disc was scratched or not playing correctly. They need to explain the issue to the clerk and discuss options for exchange or refund.