Finding a Specific Movie Title
A customer is looking for a particular movie they've heard about. They need to ask the clerk if the store has the movie in stock and where to find it.
顾客正在寻找他们听说过的一部特定电影。他们需要询问店员店内是否有这部电影库存，以及在哪里可以找到它。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
excuse me
A polite phrase to get someone's attention, like when you need help in a store. Use it to start a conversation without being rude.
一个礼貌的短语，用于吸引某人的注意，比如在商店需要帮助时。使用它来开始对话而不失礼。
looking for
Means searching for something specific. It's common in shopping situations, like 'I'm looking for a book' to ask if it's available.
表示寻找特定的事物。在购物场合很常见，比如'我在找一本书'来询问是否可用。
happen to have
A casual way to ask if something is available by chance. It's polite and indirect, useful when you're not sure if the store has an item.
一种随意询问某物是否碰巧可用的方式。它礼貌且间接，当你不确定商店是否有某物品时很有用。
in stock
Means the item is available for purchase or rental right now. Opposite of 'out of stock.' Very practical for shopping dialogues.
表示该物品现在可以购买或租赁。与“缺货”相反。在购物对话中非常实用。
section
A part or area of a store organized by category, like 'books section.' Helps when asking for directions inside a shop.
商店中按类别组织的部分或区域，例如 'books section'。在商店内询问方向时有帮助。
alphabetically
Arranged in the order of the alphabet, from A to Z. Common in libraries or stores for finding items by name quickly.
按字母顺序排列，从A到Z。在图书馆或商店中常见，用于快速按名称查找物品。
rental
The act of borrowing something for a short time by paying a fee, like renting a movie DVD. Key term in video stores.
通过支付费用短期借用某物的行为，例如租借电影DVD。在视频商店中的关键术语。
you're welcome
A standard response to 'thank you.' It's polite and shows you're happy to help, used in everyday service situations.
对‘谢谢’的标准回应。它礼貌，并显示你乐于帮忙，用于日常服务情况。
关键句型
需要记住和练习的重要短语
Excuse me, I'm looking for a movie. Do you happen to have 'The Emerald Forest'?
This is a polite way to ask for help finding a specific item. 'Do you happen to have' softens the question, making it less direct. Useful when shopping for something you're unsure is available; practice for customer service scenarios.
这是礼貌地请求帮助寻找特定物品的方式。“Do you happen to have”软化了问题，使其不那么直接。在购物不确定可用物品时很有用；适用于客服场景的练习。
Let me check our system for you.
Offers to look up information in a computer or database. The phrase 'for you' shows helpfulness. Great for service roles; it buys time while assisting the customer politely.
提供在计算机或数据库中查找信息的建议。“for you”这一短语显示出乐于助人的态度。非常适合服务角色；它在礼貌地帮助客户的同时争取时间。
Do you know who directed it or what year it came out?
Asks for more details to help identify an item. Uses 'or' to offer options. Helpful when a title is unclear; teaches asking clarifying questions in conversations.
请求更多细节以帮助识别物品。使用'或'来提供选项。当标题不明确时很有帮助；教导在对话中提出澄清问题。
We do have it in stock!
Confirms availability with emphasis on 'do' for positive response. Simple structure: subject + verb + object. Essential for reassuring customers; use in retail to build excitement.
确认可用性，强调“do”以给出积极回应。简单结构：主语 + 动词 + 宾语。对安抚客户至关重要；在零售中使用以制造兴奋。
Where exactly is that section?
Seeks precise directions. 'Exactly' adds specificity to avoid confusion. Useful follow-up question; practices prepositions and location words in directions.
寻求精确的方向。“Exactly”增加了具体性以避免混淆。有用的后续问题；练习方向中的介词和位置词。
It's towards the back, on the left side of the store, past the new releases.
Gives clear directions using spatial words like 'towards,' 'on the left,' and 'past.' Descriptive and sequential; ideal for explaining locations, common in stores or maps.
使用像“towards”、“on the left”和“past”这样的空间词汇给出清晰的方向。描述性和顺序性；理想用于解释位置，在商店或地图中常见。
It's a standard 3-day rental.
Explains rental terms simply. 'Standard' means usual or normal policy. Informs about rules; useful for service interactions involving fees or time limits.
简单解释租赁条款。'标准'表示通常或正常的政策。告知规则；对于涉及费用或时间限制的服务互动很有用。
Thank you so much for your help!
Expresses strong gratitude. 'So much' intensifies thanks. Polite ending to interactions; always use after receiving assistance to show appreciation.
表达强烈的感激之情。「So much」加强了感谢。互动的礼貌结束语；收到帮助后总是使用以示欣赏。