Confirming Order Details and Items
After your name is found, the staff might read back some items or ask for your order number to ensure it's the correct order before handing it over. This prevents mix-ups.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
pick up
To 'pick up' means to go to a place and get something you ordered earlier, like food. Use it when collecting takeout or orders.
to-go order
A 'to-go order' is food prepared to take away and eat elsewhere, not eat in the restaurant. Common in American English for takeout.
confirm
To 'confirm' means to check or make sure something is correct. Staff use it to verify details and avoid mistakes.
extra spicy
'Extra spicy' describes food made very hot with spices. Add it to orders if you like strong flavors; it's a common modifier in restaurant talk.
got it
'Got it' is a casual way to say 'I understand' or 'Okay, noted.' It's quick and friendly in service conversations.
grab
To 'grab' something means to quickly get or take it. In this context, it means fetching the order fast, like 'I'll grab that for you.'
Key Sentences
Important phrases to remember and practice
Hi there. I'm here to pick up a to-go order for Emma.
This is a polite greeting and clear statement of purpose. Use it at the start when collecting an order. 'Hi there' is friendly; 'for [name]' specifies the order owner.
Let me just confirm. Is it one Pad Thai and one order of Spring Rolls?
This asks for verification to ensure accuracy. Useful for staff; the structure 'Let me just [verb]' softens requests. 'One [item]' counts portions clearly.
Yes, that's right. And it should be extra spicy Pad Thai, if that helps.
This confirms and adds details. 'That's right' agrees simply; 'if that helps' politely offers more info. Good for clarifying orders without confusion.
Extra spicy Pad Thai, got it. One moment while I grab that for you.
This acknowledges and promises quick action. 'Got it' shows understanding; 'one moment while [clause]' politely asks for a short wait. Practical for service speed.
Here's your order. Pad Thai, extra spicy, and the spring rolls. Enjoy!
This hands over the items with a list for clarity. 'Here's your [noun]' presents politely; 'Enjoy!' is a warm farewell. Use when completing transactions.
Perfect, thank you so much!
This expresses satisfaction and gratitude. 'Perfect' means ideal; 'thank you so much' emphasizes thanks. Common ending for positive interactions.