Confirming Order Details and Items
After your name is found, the staff might read back some items or ask for your order number to ensure it's the correct order before handing it over. This prevents mix-ups.
找到你的姓名后，工作人员可能会核对部分菜品或询问订单号，以确保外卖无误后再交给你。这能避免混淆。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
pick up
To 'pick up' means to go to a place and get something you ordered earlier, like food. Use it when collecting takeout or orders.
'pick up' 意思是去一个地方取回你之前订的东西，比如食物。在取外卖或订单时使用。
to-go order
A 'to-go order' is food prepared to take away and eat elsewhere, not eat in the restaurant. Common in American English for takeout.
“外带订单”是指准备好带走并在其他地方吃的食物，而不是在餐厅里吃。在美式英语中常用作外卖的表达。
confirm
To 'confirm' means to check or make sure something is correct. Staff use it to verify details and avoid mistakes.
‘确认’意味着检查或确保某事是正确的。工作人员使用它来验证细节并避免错误。
extra spicy
'Extra spicy' describes food made very hot with spices. Add it to orders if you like strong flavors; it's a common modifier in restaurant talk.
'特别辣'描述用香料制成的非常辣的食物。如果您喜欢强烈的口味，请在订单中添加；这是餐厅用语中常见的修饰语。
got it
'Got it' is a casual way to say 'I understand' or 'Okay, noted.' It's quick and friendly in service conversations.
'Got it' 是一种随意的方式，表示 '我明白了' 或 '好的，记住了。' 它在服务对话中快速且友好。
grab
To 'grab' something means to quickly get or take it. In this context, it means fetching the order fast, like 'I'll grab that for you.'
“grab” 意思是快速获取或拿取某物。在这个语境中，它意味着快速取订单，比如 'I’ll grab that for you.'
关键句型
需要记住和练习的重要短语
Hi there. I'm here to pick up a to-go order for Emma.
This is a polite greeting and clear statement of purpose. Use it at the start when collecting an order. 'Hi there' is friendly; 'for [name]' specifies the order owner.
这是一个礼貌的问候和明确的目的声明。在取订单时开头使用它。'Hi there'很友好；'for [name]'指定订单所有者。
Let me just confirm. Is it one Pad Thai and one order of Spring Rolls?
This asks for verification to ensure accuracy. Useful for staff; the structure 'Let me just [verb]' softens requests. 'One [item]' counts portions clearly.
这是在要求验证以确保准确性。对员工有用；'Let me just [verb]'的结构使请求柔和。'One [item]'清楚地计算份数。
Yes, that's right. And it should be extra spicy Pad Thai, if that helps.
This confirms and adds details. 'That's right' agrees simply; 'if that helps' politely offers more info. Good for clarifying orders without confusion.
这确认并添加细节。'That's right'简单同意；'if that helps'礼貌地提供更多信息。适合在不造成混淆的情况下澄清订单。
Extra spicy Pad Thai, got it. One moment while I grab that for you.
This acknowledges and promises quick action. 'Got it' shows understanding; 'one moment while [clause]' politely asks for a short wait. Practical for service speed.
这表明了理解并承诺快速行动。'Got it' 显示理解；'one moment while [clause]' 礼貌地请求短暂等待。适用于服务速度的实际用途。
Here's your order. Pad Thai, extra spicy, and the spring rolls. Enjoy!
This hands over the items with a list for clarity. 'Here's your [noun]' presents politely; 'Enjoy!' is a warm farewell. Use when completing transactions.
这以列表形式交给物品以求清晰。'Here's your [noun]' 礼貌呈现；'Enjoy!' 是温暖的告别。在完成交易时使用。
Perfect, thank you so much!
This expresses satisfaction and gratitude. 'Perfect' means ideal; 'thank you so much' emphasizes thanks. Common ending for positive interactions.
这表达了满意和感激。'Perfect' 意味着理想；'thank you so much' 强调感谢。积极互动的常见结尾。