Sales Associate Checks Stock
The sales associate goes to check the stockroom or uses a handheld device to see if the requested size is available.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
wondering
This is a polite way to start a question, like 'I was wondering if...' meaning you are curious or asking nicely about something.
check
To look or verify if something is available, often used in stores like 'check the stock' to see inventory.
snug
Describes clothing that fits very tightly against the body, often too tight, like 'a bit too snug' meaning uncomfortable.
stock
The supply of items in a store, like 'check the stock' to see if a product is available in the back room.
grab
To quickly pick up or get something, informal and useful in service like 'go grab one' meaning fetch it fast.
medium
A standard clothing size that fits average body types, between small and large; sizes are small (S), medium (M), large (L).
extra small
A very small clothing size (XS), for petite or slim people; useful when describing what you have versus what you need.
Key Sentences
Important phrases to remember and practice
Hi, I was wondering if you could check if you have this shirt in a size medium?
This is a polite way to ask for help in a store; 'I was wondering if' softens the request, and it's useful for inquiring about availability without being direct. Use it when shopping to sound courteous.
Certainly! Let me just check the back for you.
A helpful response from a salesperson; 'certainly' means 'of course' politely, and 'check the back' refers to the stockroom. Useful for service workers to show willingness to assist.
This one is an extra small, but it's a bit too snug.
Explains why you need a different size; 'a bit too' means slightly more than needed, showing mild complaint. Great for describing fit issues in clothing shopping to justify your request.
Got it. So, a size medium. Just a moment, I'll check our current stock for you.
'Got it' means understood; 'just a moment' politely asks for a short wait. This sentence confirms the request and promises action—use it to show you're listening and helping in customer service.
Thanks! I really like the color, so I hope you have it.
Expresses gratitude and positive reason; 'so' connects the like to the hope, showing motivation. Useful when asking for items to build rapport and explain why you want it.
Okay, it looks like we do have a few in medium in the back. I'll just go grab one for you.
'It looks like' introduces good news softly; 'a few' means a small number available. This reassures the customer—use in sales to update on stock and offer to fetch the item.
That's great news! Thank you so much.
Shows excitement and thanks; 'great news' highlights positive outcome. Perfect for responding to good availability in shopping, emphasizing politeness with 'so much' for extra gratitude.