Sales Associate Checks Stock
The sales associate goes to check the stockroom or uses a handheld device to see if the requested size is available.
店员前往仓库或使用手持设备查询所需尺码是否有货。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
wondering
This is a polite way to start a question, like 'I was wondering if...' meaning you are curious or asking nicely about something.
这是开始提问的一种礼貌方式，比如‘I was wondering if...’，意思是你对某事感到好奇或礼貌地询问。
check
To look or verify if something is available, often used in stores like 'check the stock' to see inventory.
查看或验证某物是否可用，通常用于商店中，如“检查库存”以查看库存。
snug
Describes clothing that fits very tightly against the body, often too tight, like 'a bit too snug' meaning uncomfortable.
描述贴合身体非常紧的衣服，通常太紧，比如 'a bit too snug' 意为不舒服。
stock
The supply of items in a store, like 'check the stock' to see if a product is available in the back room.
商店中商品的供应，比如‘检查库存’来查看产品是否在后面的房间可用。
grab
To quickly pick up or get something, informal and useful in service like 'go grab one' meaning fetch it fast.
快速拿起或获取某物，非正式的，在服务中很有用，比如 'go grab one' 意思是快速取来。
medium
A standard clothing size that fits average body types, between small and large; sizes are small (S), medium (M), large (L).
适合平均体型的标准服装尺寸，介于小号和大号之间；尺寸有小号 (S)、中号 (M)、大号 (L)。
extra small
A very small clothing size (XS), for petite or slim people; useful when describing what you have versus what you need.
非常小的服装尺寸（XS），适合娇小或苗条的人；用于描述你拥有的与你需要的对比时很有用。
关键句型
需要记住和练习的重要短语
Hi, I was wondering if you could check if you have this shirt in a size medium?
This is a polite way to ask for help in a store; 'I was wondering if' softens the request, and it's useful for inquiring about availability without being direct. Use it when shopping to sound courteous.
这是店里礼貌地寻求帮助的一种方式；'I was wondering if' 使请求变得柔和，它在不直接询问的情况下查询可用性时很有用。在购物时使用它来听起来有礼貌。
Certainly! Let me just check the back for you.
A helpful response from a salesperson; 'certainly' means 'of course' politely, and 'check the back' refers to the stockroom. Useful for service workers to show willingness to assist.
销售员的有帮助回应；'certainly' 礼貌地表示'当然'，'check the back' 指库存室。对服务工作者显示愿意协助很有用。
This one is an extra small, but it's a bit too snug.
Explains why you need a different size; 'a bit too' means slightly more than needed, showing mild complaint. Great for describing fit issues in clothing shopping to justify your request.
解释了为什么你需要不同尺寸；'a bit too' 意思是比需要的稍多一点，显示出轻微的抱怨。在服装购物中描述合身问题以证明你的要求很棒。
Got it. So, a size medium. Just a moment, I'll check our current stock for you.
'Got it' means understood; 'just a moment' politely asks for a short wait. This sentence confirms the request and promises action—use it to show you're listening and helping in customer service.
‘Got it’表示理解；‘just a moment’礼貌地请求短暂等待。这个句子确认了请求并承诺行动——在客服中使用它来显示你在倾听和提供帮助。
Thanks! I really like the color, so I hope you have it.
Expresses gratitude and positive reason; 'so' connects the like to the hope, showing motivation. Useful when asking for items to build rapport and explain why you want it.
表达感谢和积极理由；'so' 将喜欢与希望连接，显示动机。在请求物品时有用，可建立融洽关系并解释为什么想要它。
Okay, it looks like we do have a few in medium in the back. I'll just go grab one for you.
'It looks like' introduces good news softly; 'a few' means a small number available. This reassures the customer—use in sales to update on stock and offer to fetch the item.
‘It looks like’以柔和的方式引入好消息；‘a few’表示可用数量少。这能让客户安心——在销售中使用来更新库存情况并主动提供取货服务。
That's great news! Thank you so much.
Shows excitement and thanks; 'great news' highlights positive outcome. Perfect for responding to good availability in shopping, emphasizing politeness with 'so much' for extra gratitude.
表达兴奋和感谢；'great news'突出积极结果。适合回应购物中的良好可用性，用'so much'强调礼貌，增加额外感激。