Comforting a Disappointed Friend
A conversation requiring empathy and emotional intelligence. Listen to your friend's problem (e.g., they didn't get a job), validate their feelings, and offer encouragement and support.
Situations
Choose from 5 conversations to practice
Initial Revelation & Validation
The friend reveals the disappointing news and expresses their initial feelings (e.g., sadness, anger, frustration). The comforter listens actively and validates their friend's emotions without minimization.
Exploring the Cause & Impact
The friend elaborates on the specific details of the disappointment (e.g., why they didn't get the job, how it affects their plans). The comforter asks open-ended questions to understand better and shows empathy for the impact.
Identifying Strengths & Positive Reframing
The comforter gently attempts to shift the friend's perspective by reminding them of their strengths, past successes, or potential future opportunities, without dismissing their feelings.
Offering Practical Support & Next Steps
The comforter offers concrete ways to help (e.g., reviewing a resume, brainstorming new ideas, spending time together). They also help the friend think about constructive next steps or a plan of action.
Long-Term Encouragement & Follow-up
The conversation concludes with messages of ongoing support and encouragement. The comforter may suggest following up later to check in on their friend's progress or well-being.