Clarifying Information Voicemail
You received some unclear information (e.g., about an event, a task, or a document) and need to call back for clarification. You leave a voicemail detailing what you need clarified.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
returning
This means calling someone back after they contacted you first. Use it in voicemails like 'I'm returning your call' to show you're responding to their message.
regarding
This is a formal way to say 'about' or 'concerning' a topic. It's useful in professional calls, like 'regarding the project' to specify the reason for calling.
scope
In work contexts, 'scope of work' means the range or details of tasks in a project. It's practical for business discussions, as in 'the scope of work on page 3'.
clarify
To make something clear or explain it better when it's confusing. Use it politely in requests, like 'Could you clarify that?' in emails or voicemails.
reach
In phone contexts, 'reach me back' means contact me by calling. It's a common phrase for giving contact info, like 'You can reach me at this number'.
Key Sentences
Important phrases to remember and practice
Hi John, this is Emily calling.
This is a standard greeting for voicemails. It introduces yourself politely. Use it at the start to identify who is speaking. Grammar: Simple present tense for identification.
I'm returning your call regarding the project details.
This explains the purpose of the call clearly and concisely. It's useful for professional voicemails to show you're following up. 'Regarding' adds formality; use when responding to business matters.
I received the document you sent, but I have a quick question about the scope of work on page 3.
This states what you got and your specific question. It's practical for seeking clarification without being too demanding. Note the contrast with 'but'; use to transition to your request.
Could you please clarify that for me when you get a chance?
A polite request for explanation. 'Could you please' makes it courteous, and 'when you get a chance' shows flexibility. Ideal for voicemails; teaches modal verb 'could' for requests.
You can reach me back at 555-123-4567. Thanks a lot!
This provides contact info and ends positively. It's essential in voicemails to allow a reply. 'Thanks a lot' is a casual thank you; use to close professionally yet friendly.