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Adding-on Extras for the Price

The customer agrees to the price but asks for additional small items or services to be included as part of the deal.

Dialogue

Listen and follow along with the conversation

1
customer (Female)
Okay, this washing machine looks good. How about $550? That's my final offer.
2
salesperson (Male)
Hmm, $550 is a bit low for this model. It's brand new with a five-year warranty. We usually sell it for $600.
3
customer (Female)
I understand, but that's really stretching my budget. How about this, if I agree to $570, could you throw in the delivery and installation for free?
4
salesperson (Male)
Delivery is extra, but we could definitely do free installation for you at $570. That's a good deal for this machine.
5
customer (Female)
Free installation sounds good, but I was really hoping for free delivery too. It's quite a bulky item. What if you include a basic detergent starter kit then, along with the free installation, for $570?
6
salesperson (Male)
A detergent starter kit, you say? Let me see what I can do... Okay, for $570, we can do free installation AND throw in a basic detergent starter kit. Is that agreeable?
7
customer (Female)
Yes, that works for me! Thanks. I'll take it.
8
salesperson (Male)
Excellent! I'll process the paperwork for you right away. You've made a great choice.

Vocabulary

Essential words and phrases from the dialogue

final offer

This phrase means the last price you are willing to pay or accept in a negotiation. It's useful in bargaining to show you're serious and won't go lower.

warranty

A warranty is a guarantee from the seller that the product will work properly for a certain time, like five years. It's important when buying big items like appliances.

budget

Budget refers to the amount of money you have planned to spend. In shopping, say it's stretching your budget to explain why you want a lower price.

throw in

To 'throw in' something means to include it for free as part of the deal. It's a common bargaining phrase, like throwing in free delivery.

delivery

Delivery means bringing the purchased item to your home or location. In bargaining, ask for free delivery to save money on big items.

installation

Installation is the service of setting up or assembling the product at your place. Negotiate for free installation to make the deal better.

bulky

Bulky describes something large and heavy, hard to carry. Use it to explain why you need free delivery, like for a washing machine.

starter kit

A starter kit is a basic set of items to begin using the product, like detergent for a washing machine. Ask for it as an extra in negotiations.

agreeable

Agreeable means acceptable or okay to you. Sellers use it to check if the deal is fine, like 'Is that agreeable?'

Key Sentences

Important phrases to remember and practice

How about $550? That's my final offer.

This sentence makes a counteroffer and states it's your last price. Use it in bargaining to push for a deal. 'How about' suggests a proposal politely.

$550 is a bit low for this model.

This politely rejects a low offer by saying it's too cheap for the item's quality. 'A bit low' softens the refusal. Useful for salespeople in negotiations.

If I agree to $570, could you throw in the delivery and installation for free?

This is a conditional bargain: agree to a higher price if extras are free. 'Could you' asks politely; 'throw in' means include free. Great for adding value.

Delivery is extra, but we could definitely do free installation for you at $570.

This offers a compromise: one extra free but not all. 'Extra' means additional cost; 'definitely' shows confidence. Use to meet halfway in talks.

What if you include a basic detergent starter kit then, along with the free installation, for $570?

This suggests an alternative extra with 'What if,' using a question to negotiate. 'Along with' connects items. Ideal for proposing specific add-ons.

For $570, we can do free installation AND throw in a basic detergent starter kit. Is that agreeable?

This confirms the deal with specifics and asks for agreement. 'And' lists benefits; 'Is that agreeable?' checks acceptance politely. Use to close sales.

Yes, that works for me! I'll take it.

This accepts the deal happily. 'Works for me' means it's okay; 'I'll take it' means buy now. Simple way to end bargaining positively.