Paying and Waiting for Order
After placing an order, the customer pays for their items and is informed about how long the wait will be and where to pick up their order.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
cash
Money in physical form, like bills and coins, used for paying at stores or shops.
card
A plastic payment card, like a credit or debit card, used to pay without using cash.
receipt
A small piece of paper or digital record that shows what you bought and how much you paid.
insert
To put something into a slot or opening, like sliding a card into a machine to pay.
counter
A long flat surface in a shop where customers order and pick up items, like food or drinks.
pick up
To go and get something that is ready for you, like collecting your order at a shop.
Key Sentences
Important phrases to remember and practice
That'll be $8.50. Will that be cash or card?
This is a common way for a cashier to ask for payment after ordering. 'That'll be' means 'the total is', and it's polite to offer choices like cash or card. Use this when working in a shop to total the bill.
Card, please. Here you go.
A simple response when choosing to pay with a card. 'Here you go' means handing over the item politely. This is useful for customers paying quickly and naturally in everyday situations.
Just insert your card here. And would you like a receipt?
Instructions for payment plus a polite offer. 'Just' makes it sound easy and helpful. 'Would you like' is a courteous way to ask for preferences. Use this in service roles to guide customers.
No, thanks. How long will it be?
Declining something politely with 'No, thanks', then asking about wait time. This shows good manners and helps manage expectations. Useful for customers inquiring about order readiness.
It should be about 5 to 7 minutes. We'll call your name when it's ready.
Giving an estimated time with 'should be about' for approximation, and explaining the process. 'We'll call your name' means announcing when ready. This is practical for informing customers in busy places like coffee shops.
You're welcome. Enjoy your day!
A standard polite response to 'thanks'. 'You're welcome' acknowledges gratitude, and 'Enjoy your day' is a friendly goodbye. Use this to end interactions positively in service settings.