Discussing Insurance Coverage Options
The car rental agent explains the various insurance options available (e.g., CDW, SLI, PAI), their coverage, deductibles, and costs. The customer asks clarifying questions to decide which coverage to purchase.
租车代理解释可用的各种保险选项（例如，碰撞险、补充责任险、个人事故险），它们的承保范围、免赔额和费用。顾客提出澄清问题以决定购买哪种保险。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
coverage
This means protection or insurance that pays for certain risks, like damage or accidents. In car rentals, it refers to what the insurance includes.
这意味着保护或保险，用于支付某些风险，如损坏或事故。在租车中，它指的是保险所包含的内容。
deductible
The amount you must pay out of pocket before the insurance starts to pay. For example, a $500 deductible means you pay the first $500 of any claim.
在保险开始支付之前，您必须自掏腰包支付的金额。例如，500美元的免赔额意味着您需要支付任何索赔的前500美元。
waiver
An agreement that gives up your right to sue or claim, often used in insurance like CDW to waive responsibility for damages.
一项放弃起诉或索赔权利的协议，常用于保险如CDW中，以豁免对损害的责任。
liability
Legal responsibility for damage or injury to others. In insurance, it covers costs if you're at fault in an accident.
对他人损害或伤害的法律责任。在保险中，如果你在事故中有过错，它覆盖相关费用。
supplemental
Something added to basic coverage to provide extra protection. Like supplemental insurance that goes beyond standard policies.
添加到基本覆盖以提供额外保护的东西。就像补充保险那样，超出标准保单。
partial
Not complete; only part of something. In insurance, partial coverage means it protects some but not all risks, often with a deductible.
不完整的；仅为某物的一部分。在保险中，部分保险意味着它保护某些但不是所有风险，通常有免赔额。
recommend
To suggest something as a good idea. Agents often recommend insurance options to help customers make safe choices.
将某事建议为一个好主意。代理人经常推荐保险选项，以帮助客户做出安全的选择。
关键句型
需要记住和练习的重要短语
We highly recommend considering additional protection.
This is a polite way to suggest something important. Use it in service situations to advise without pushing too hard. 'Highly recommend' emphasizes strong suggestion; 'considering' means thinking about it.
这是礼貌地建议重要事情的一种方式。在服务场合中使用它来提供建议，而不会过于强硬。'Highly recommend' 强调强烈的建议；'considering' 意味着考虑它。
I want to make sure I'm adequately covered, but I don't want to overpay either.
This shows balancing needs and costs. Useful for negotiations. 'Make sure' means to confirm; 'adequately covered' means properly protected; 'overpay' means pay too much. The 'but' connects contrasting ideas.
这展示了需求与成本的平衡。有助于谈判。'Make sure' 意为确认；'adequately covered' 意为适当保护；'overpay' 意为支付过多。'but' 连接对比的想法。
The most common options are our Collision Damage Waiver, or CDW, which covers damage to our vehicle.
This introduces options clearly. Good for explanations. 'Or CDW' is an abbreviation; 'which covers' is a relative clause explaining what it does. Use this pattern to define terms.
这清楚地介绍了选项。适合解释。'Or CDW' 是缩写；'which covers' 是解释其功能的定语从句。使用这种模式来定义术语。
With the full CDW, there's no deductible.
Simple statement of benefits. 'With the full CDW' specifies the type; 'there's no' is short for 'there is no,' common in spoken English. Useful for comparing insurance plans.
福利的简单声明。「配备完整 CDW」指定类型；「there's no」是「there is no」的缩写，在口语英语中常见。有助于比较保险计划。
It's highly recommended, especially if your personal auto insurance doesn't extend to rental cars.
Gives advice with a reason. 'Highly recommended' suggests strongly; 'especially if' introduces a condition; 'extend to' means apply to or cover. Use this to explain why something is needed.
给出带理由的建议。'Highly recommended'表示强烈建议；'especially if'引入条件；'extend to'意为适用于或覆盖。使用此来解释为什么需要某物。
So, if I take the full CDW and the SLI, that's $43 a day.
This calculates total cost. 'If I take' means if I choose; 'that's' is informal for 'that is.' Helpful for summarizing purchases. Practice adding costs with 'and' for multiple items.
这计算总成本。'If I take'的意思是'如果我选择'；'that's'是非正式的'that is'。有助于总结购买。练习使用'and'添加多个项目的成本。
You might want to check if you're already covered.
Suggests verifying something. 'Might want to' is a soft suggestion; 'check if' means examine whether. Useful for giving helpful tips, like checking credit card benefits.
暗示验证某事。'Might want to' 是一种温和的建议；'check if' 意味着检查是否。适用于提供有用的提示，例如检查信用卡福利。