Furniture Delivery Arrangement
Coordinating furniture delivery with the store, discussing timing, assembly, and placement
与商店协调家具配送，讨论时间、组装和摆放
情境
选择 5 个对话s 进行练习
Scheduling Initial Delivery
The customer calls the furniture store or speaks with a representative to set a date and time for the initial delivery of purchased furniture items.
顾客致电家具店或与销售代表交谈，安排所购家具的首次配送日期和时间。
Confirming Delivery Details & Pre-delivery Check
The store contacts the customer a few days before the scheduled delivery to confirm the delivery window, item list, and ask about any potential access issues or special instructions.
商店在预定配送日期前几天联系顾客，确认配送时段、商品清单，并询问是否有潜在的进入问题或特殊指示。
On-site Delivery and Assembly Discussion
The delivery team arrives at the customer's home and discusses where the furniture should be placed, if assembly services are needed, and confirms the items received.
配送团队到达顾客家中，讨论家具摆放位置、是否需要安装服务，并确认收到的物品。
Addressing Delivery Issues (Damage/Missing Parts)
The customer discovers a damaged item or missing parts during or after delivery and needs to report the issue to the delivery team or the store for resolution.
顾客在配送期间或之后发现物品损坏或零件缺失，需要向配送团队或商店报告问题以寻求解决。
Rescheduling a Missed Delivery
Due to unforeseen circumstances, either the customer or the delivery team misses the scheduled delivery, requiring a call to the store to reschedule.
由于不可预见的情况，顾客或配送团队错过了预定的配送，需要致电商店重新安排。