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Picking Up a To-Go Order

取预订的外卖

An efficient food pickup scenario inspired by the busy lives in shows like 'The Big Bang Theory'. Learn to state your name and order details to quickly retrieve food you've pre-ordered.

一个高效的取餐场景,灵感来自《生活大爆炸》等剧中的忙碌生活。学习如何报上你的姓名和订单信息,以快速取走你已预订的食物。

情境

选择 5 个对话s 进行练习

01

Verifying Your Order Name

核对订单姓名

You arrive at the restaurant and need to tell the staff your name to find your pre-ordered to-go meal. This is the initial step to locate your order.

你到达餐厅,需要告诉工作人员你的姓名,以便找到你预订的外卖。这是查找订单的第一步。

02

Confirming Order Details and Items

确认订单详情和菜品

After your name is found, the staff might read back some items or ask for your order number to ensure it's the correct order before handing it over. This prevents mix-ups.

找到你的姓名后,工作人员可能会核对部分菜品或询问订单号,以确保外卖无误后再交给你。这能避免混淆。

03

Handling a Missing/Incorrect Item

处理丢失/错误菜品

You realize an item is missing from your order or an item is incorrect after checking your bag. You need to politely inform the staff about the discrepancy.

你在检查餐袋后发现订单中少了某件物品或有物品不对。你需要礼貌地告知工作人员这个差异。

04

Requesting Utensils/Condiments

索取餐具/调味品

You've received your order but realize you need extra napkins, forks, or specific condiments like soy sauce. You ask the staff for these additional items.

你已经拿到了外卖,但发现需要额外的纸巾、叉子或特定的调味品,比如酱油。你向工作人员索取这些额外物品。

05

Problem with Payment/Receipt

支付/收据问题

Although primarily a pre-order, sometimes there are last-minute payment issues or you need a physical receipt for your company expenses. You discuss this with the staff.

尽管主要是预订,但有时会出现最后关头的支付问题,或者你需要一份纸质收据用于公司报销。你和工作人员讨论这些问题。