Offering an Alternative Size/Fit Guidance
提供替代尺码/合身建议
The sales associate informs the customer that the exact size isn't available but offers a slightly different size or suggests an alternative fit, e.g., 'This brand runs small, so a size up might be better.'
店员告知顾客所需尺码缺货，但提供略有不同的尺码，或就穿着合身度提出建议，例如：“这个品牌尺码偏小，大一码可能更合适。”
对话6
Excuse me, I'm trying on this sweater, and I think I need a different size. Do you have it in a size medium?
打扰一下，我正在试这件毛衣，我觉得我可能需要换个尺码。你们有中码的吗？
Let me check for you. Which size are you currently trying on?
我帮您查一下。您现在穿的是哪个尺码？
This is a small, and it feels a bit too snug.
我穿的是小码，感觉有点太紧身了。
Okay. I'm afraid we're out of stock on the medium in this particular color right now. But a lot of our customers find this brand runs a bit small, so sometimes sizing up can be a good idea. Would you like to try a large instead? It might give you a more comfortable, slightly oversized fit.
好的。恐怕这款毛衣中码的同颜色我们暂时没有库存了。不过，很多顾客都觉得这个牌子的衣服尺码偏小，所以有时候大一号会比较合适。您想试试大码吗？它可能会给您带来更舒适、略宽松的穿着感受。
Hmm, a large, you say? I'm not usually a large, but if this brand runs small, maybe it would work. Could I try it on?
嗯，你说大码？我平时不穿大码的，但如果这个品牌尺码偏小，或许可以。我能试试看吗？
Absolutely! I'll grab one for you right away. The fitting rooms are just over there.
当然可以！我马上给您拿一件。试衣间就在那边。
词汇7
- trying on试穿
This phrase means putting on clothes in a store to see if they fit well before buying. It's commonly used when shopping for clothes.
这个短语的意思是在商店里穿上衣服看看是否合身，然后再购买。它通常用于买衣服时。
- snug贴身的
Snug describes clothing that fits closely to the body, sometimes too tight. Use it to explain why a size feels uncomfortable.
Snug 描述贴合身体的服装，有时过于紧身。使用它来解释为什么某个尺寸感觉不舒服。
- out of stock缺货
This means an item is not available to buy right now because it's sold out. It's a polite way stores inform customers.
这意味着一件商品现在无法购买，因为它已售罄。这是商店礼貌地告知客户的方式。
- runs small偏小
This expression means a brand's sizes are smaller than usual, so you might need a bigger size. It's useful for giving or asking for fit advice.
这个表达的意思是品牌的尺码比平时小，所以你可能需要选大一号。它在提供或询问穿着建议时很有用。
- sizing up加大一码
Sizing up means choosing a larger size than your usual one. It's practical when clothes feel tight due to brand differences.
Sizing up 意味着选择比平时大一号的尺码。当衣服因品牌差异而感觉紧身时，这很实用。
- oversized超大尺寸
Oversized describes clothing that is intentionally larger or looser for a relaxed, comfortable look. It's popular in fashion.
Oversized 描述的是服装有意设计得更大或更宽松，以营造放松舒适的外观。它在时尚界很受欢迎。
- fitting rooms试衣间
Fitting rooms are private areas in stores where you can try on clothes. Also called changing rooms.
试衣间是商店中私人区域，您可以在那里试穿衣服。也称为换衣室。
重点句子6
- 1
Excuse me, I'm trying on this sweater, and I think I need a different size. Do you have it in a size medium?
打扰一下，我正在试穿这件毛衣，我觉得我需要不同的大小。您有中号的吗？
This polite sentence starts a conversation in a store to ask for help with sizing. It's useful for shopping; 'Excuse me' gets attention, and the question uses 'Do you have...?' for availability. Practice for natural requests.
这个礼貌的句子在商店中开始一段对话，以请求尺寸帮助。它对购物很有用；'打扰一下'吸引注意力，问题使用'您有...？'来询问可用性。为自然请求练习。
- 2
Let me check for you. Which size are you currently trying on?
我来帮你查一下。你目前在试穿哪个尺寸？
This shows helpful customer service by offering to look and asking for details. 'Let me check' is a polite offer; 'which size' uses a question to clarify. Use it as a salesperson or to respond politely.
这展示了通过主动查看并询问细节的有帮助的客户服务。'Let me check' 是一种礼貌的提议；'which size' 使用问题来澄清。作为销售人员使用，或者礼貌地回应。
- 3
This is a small, and it feels a bit too snug.
这是小号的，感觉有点太紧了。
This describes a problem with fit simply. 'Feels a bit too' softens the complaint to be polite. It's great for explaining why you need a change without being rude.
这简单地描述了合身问题。'感觉有点太'软化了抱怨以保持礼貌。非常适合解释为什么需要更改，而不显得无礼。
- 4
I'm afraid we're out of stock on the medium in this particular color right now.
很抱歉，我们目前没有这个特定颜色的中等尺寸库存。
This politely gives bad news about availability. 'I'm afraid' softens it; 'out of stock' is key vocabulary. Use in service roles to inform customers gently.
这礼貌地传达了关于可用性的坏消息。'I'm afraid'软化了它；'out of stock'是关键词汇。在服务角色中使用来温和地告知客户。
- 5
A lot of our customers find this brand runs a bit small, so sometimes sizing up can be a good idea. Would you like to try a large instead?
我们的许多客户发现这个品牌尺寸有点小，所以有时选择大一号是个好主意。您想试试大号吗？
This offers advice based on common experiences and suggests an alternative. 'Runs a bit small' and 'sizing up' are useful phrases; the question invites agreement. Ideal for giving helpful suggestions in retail.
这基于常见经验提供建议并提出替代方案。“有点小”和“加大一号”是实用的表达；问题邀请同意。在零售业给出有帮助的建议时很理想。
- 6
Absolutely! I'll grab one for you right away. The fitting rooms are just over there.
当然！ 我马上给你拿一个。试衣间就在那边。
This enthusiastic response shows quick help. 'Absolutely' means yes strongly; 'grab one' is casual for fetching. Use to end positively and direct the customer.
这个热情的回应显示了快速的帮助。'Absolutely' 意味着强烈的肯定；'grab one' 是随意地去取的意思。用它来积极地结束并指导客户。