Asking for a Different Size
A specific and useful shopping scenario. Learn how to politely ask a sales associate for an item of clothing in a different size or color.
一个具体且有用的购物场景。学习如何礼貌地向店员询问一件衣服的不同尺码或颜色。
情境
选择 6 个对话s 进行练习
Initial Request for a Different Size
After trying on an item, the customer realizes it doesn't fit and politely asks a sales associate if they have it in a different size.
顾客试穿某件商品后发现不合身，礼貌地询问店员是否有不同尺码的商品。
Sales Associate Checks Stock
The sales associate goes to check the stockroom or uses a handheld device to see if the requested size is available.
店员前往仓库或使用手持设备查询所需尺码是否有货。
Offering an Alternative Size/Fit Guidance
The sales associate informs the customer that the exact size isn't available but offers a slightly different size or suggests an alternative fit, e.g., 'This brand runs small, so a size up might be better.'
店员告知顾客所需尺码缺货，但提供略有不同的尺码，或就穿着合身度提出建议，例如：“这个品牌尺码偏小，大一码可能更合适。”
Inquiring About a Different Color
The customer likes the item but wishes to see if it's available in another color, specifically asking the sales associate.
顾客喜欢这件商品，但想看看是否有其他颜色，并向店员提出询问。
Item is Out of Stock (All Sizes/Colors)
The sales associate informs the customer that the desired item is completely out of stock in all sizes or colors, or is discontinued.
店员告知顾客所需商品所有尺码或颜色均已售罄，或已停产。
Deciding on the New Size/Color
After trying on the new size or seeing the different color, the customer makes a decision to purchase it or continue browsing.
顾客试穿新尺码或看到不同颜色后，决定购买或继续浏览。