Scheduling the Appointment
Calling the veterinary clinic to schedule an appointment for a pet's check-up, discussing available times and the reason for the visit.
打电话到兽医诊所预约宠物看诊，讨论可预约时间以及看诊原因。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
schedule
To schedule means to arrange or book a time for an event or appointment in advance, like booking a doctor's visit.
安排日程意味着提前为事件或约会安排或预订时间，例如预约医生就诊。
appointment
An appointment is a planned meeting with someone, such as a doctor or veterinarian, at a specific time.
预约是指与某人（如医生或兽医）在特定时间计划的会议。
check-up
A check-up is a routine medical examination to ensure health, often used for annual visits to the doctor or vet.
体检是一种常规的医疗检查，以确保健康，通常用于每年一次的医生或兽医就诊。
flexible
Flexible means able to change or adapt easily, like having free time that can be adjusted for different schedules.
灵活的 意思是能够轻松改变或适应，例如拥有可以根据不同时间表调整的空闲时间。
opening
An opening refers to an available slot or time when someone can be seen, like an empty spot in a doctor's calendar.
空档指的是一个可用的时间槽或时间，当某人可以被见到，比如医生日历中的一个空位。
routine
Routine means a regular or standard procedure, like a normal health check without any special problems.
常规意味着一种常规或标准程序，例如没有特殊问题的正常健康检查。
confirmation
Confirmation is official proof or notice that something is set, such as an email verifying an appointment time.
确认是官方证明或通知，表示某事已确定，例如验证预约时间的电子邮件。
medical records
Medical records are documents that keep track of a person's or pet's health history, treatments, and visits to the doctor.
医疗记录是记录个人或宠物的健康历史、治疗和就医情况的文档。
关键句型
需要记住和练习的重要短语
I'd like to schedule an appointment for my dog, Max.
This sentence is a polite way to request booking a time. Use it when calling to make an appointment. 'I'd like to' is a courteous expression for requests, and 'for my dog, Max' specifies the reason and pet's name.
这个句子是一种礼貌地请求预约时间的方式。在打电话预约时使用它。'I'd like to' 是请求的礼貌表达，而 'for my dog, Max' 指定了原因和宠物的名字。
What days or times work best for you?
This is a question to ask about someone's availability. It's useful in service situations like booking. 'Work best for you' is an idiomatic way to inquire about preferences, showing customer service politeness.
这是一个询问某人可用性的问题。在预订等服务情境中很有用。'最合适'是一种惯用表达，用于询问偏好，展现客户服务的礼貌。
I'm pretty flexible next week.
This expresses availability with some freedom. 'Pretty flexible' means quite adaptable in time. Use it to show you're open to different options when scheduling, helping negotiations.
这表达了带有一些自由度的可用性。'Pretty flexible' 意思是时间上相当适应性强。用它来表示你在安排日程时对不同选项持开放态度，有助于谈判。
We have an opening on Tuesday at 2:30 PM with Dr. Evans.
This offers specific available times. It's practical for receptionists or schedulers. Note the structure: day + time + with + person, which clearly lists options for the client to choose from.
这提供了具体的可用时间。对于接待员或调度员来说很实用。请注意结构：日期 + 时间 + 与 + 人，这清楚地列出了客户可以选择的可选时间。
It's just for a routine check-up, no specific concerns at the moment.
This explains the purpose of the visit simply. Useful to clarify it's not urgent. 'Routine check-up' is a common phrase for regular health exams, and 'no specific concerns' reassures it's standard.
这简单解释了访问的目的。有助于澄清这不是紧急情况。'Routine check-up' 是定期健康检查的常用短语，'no specific concerns' 则安慰这是标准程序。
Can I get your last name and a contact number, please?
This politely asks for personal details. Common in bookings. 'Can I get' is a soft request form, and 'please' adds courtesy. Use when confirming information over the phone.
这是在礼貌地询问个人信息。在预订中常见。'Can I get'是一种柔和的请求形式，'please'增添了礼貌。在电话确认信息时使用。
We'll send you an email confirmation shortly.
This promises follow-up action. 'Shortly' means soon. It's reassuring for clients and shows efficiency. Use in services to build trust after booking.
这承诺了后续行动。'Shortly' 意味着很快。它让客户安心，并显示出效率。在预订后使用服务来建立信任。
Please remember to bring Max's previous medical records if you have them.
This gives helpful advice. 'If you have them' makes it conditional and non-demanding. Useful for reminding clients of preparations, using imperative 'please remember' politely.
这提供了有用的建议。'如果您有的话'使它成为条件性的且不强求。有助于提醒客户准备，使用祈使句'请记得'礼貌地表达。