Arrival and Check-in
Arriving at the veterinary clinic with the pet, checking in at the reception desk, and filling out any necessary paperwork.
带着宠物到达兽医诊所，在前台办理登记，填写入院相关表格。
对话
聆听并跟进对话
词汇
对话中的必备词汇和短语
appointment
A planned meeting with a professional, like a doctor or vet. Use it when booking or confirming a time slot, e.g., 'I have an appointment at 10 AM.'
与专业人士（如医生或兽医）预先安排的会议。在预约或确认时间段时使用，例如，“我上午10点有一个预约。”
routine check-up
A regular health examination to ensure everything is okay. Common in medical contexts; say 'routine' to mean standard or usual.
一种常规健康检查，以确保一切正常。在医疗语境中常见；'routine' 可表示标准或通常。
spell
To say or write the letters of a word in order. Useful when giving names over the phone or in person, like spelling your surname.
按顺序说出或写出一个单词的字母。在打电话或当面告知姓名时很有用，比如拼写你的姓氏。
fill out
To complete a form by writing information in the blanks. Often used for paperwork, e.g., 'Please fill out this form.'
在空白处写上信息以完成表格。通常用于文书工作，例如“请填写此表格。”
medical history
A record of past illnesses, treatments, or health issues. Important for doctors or vets to know the background of a patient or pet.
过去疾病、治疗或健康问题的记录。对于医生或兽医了解患者或宠物的背景非常重要。
weigh
To measure the weight of something, like a pet, using a scale. In vet visits, it's done to check health.
使用秤测量某物的重量，比如宠物。在兽医就诊时，进行此操作以检查健康。
waiting area
A place in a clinic or office where people sit and wait to be called. Similar to a lobby; polite to say 'Please take a seat in the waiting area.'
诊所或办公室中人们坐着等待被叫到的地方。类似于大厅；礼貌地说：“请在候诊区就座。”
关键句型
需要记住和练习的重要短语
How can I help you today?
A polite greeting used by service staff to offer assistance. It's a common opening in customer service; use it to start interactions professionally. No special grammar, just friendly and direct.
服务人员用于提供帮助的礼貌问候语。这是客服中常见的开场白；用它来专业地开始互动。没有特殊语法，只是友好而直接。
I have an appointment for my cat, Whiskers, at 10 AM for a routine check-up.
This states your booking details clearly. Useful for confirming reservations; includes time, pet's name, and purpose. Practice prepositions like 'for' to specify details.
这清楚地说明了您的预约详情。有助于确认预约；包括时间、宠物的名字和目的。练习像 'for' 这样的介词来指定细节。
Could you please spell the last name for me?
A polite request for clarification on spelling. 'Could you please' makes it courteous; use in situations needing accurate names. Focus on modal verbs for requests.
一个礼貌的请求，用于澄清拼写。“Could you please”使它礼貌；用于需要准确姓名的场合。重点关注用于请求的助动词。
It's Smith, S-M-I-T-H.
Responding to a spelling request by saying the letters. Simple structure; useful for giving personal info. Hyphens separate letters for clarity.
通过说出字母来回应拼写请求。简单结构；用于提供个人信息。连字符分隔字母以提高清晰度。
I'll need you to fill out a new patient registration form.
Informs someone of required paperwork. 'I'll need you to' is a polite way to give instructions; common in administrative settings. Explains the form's content briefly.
告知某人所需的文件。'I'll need you to' 是给出指示的礼貌方式；在行政环境中常见。简要解释了表格的内容。
Not to worry, the vet tech will do that when they call you back.
Reassures someone not to be concerned. 'Not to worry' is an idiomatic expression for 'don't worry'; 'call you back' means to summon from waiting. Useful for calming in service dialogues.
安慰某人不必担心。'Not to worry'是'don't worry'的习语表达；'call you back'意为从等待中召唤。适用于服务对话中的安抚。
Just take a seat in the waiting area once you've finished the form.
Gives directions after a task. 'Once you've finished' uses a time clause for sequence; polite and clear for guiding people in clinics.
在任务后给出指示。'Once you've finished' 使用时间从句表示顺序；礼貌且清晰，用于诊所指导人们。