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Sending a Standard Letter/Postcard

寄送普通信件/明信片

A customer wants to send a standard letter or postcard domestically or internationally and needs to purchase stamps or confirm postage.

顾客想要寄送一封国内或国际的普通信件或明信片,需要购买邮票或确认邮资。

对话

聆听并跟进对话

1
Customer (Female)
Hi there. I'd like to send this postcard to Australia. Do I need a special stamp for international mail?
你好。我想把这张明信片寄到澳大利亚。我需要国际邮件的特殊邮票吗?
2
Postal Clerk (Male)
Yes, you do. For international postcards, you'll need an international stamp. Let me check the current postage rate for Australia for you.
是的,需要。国际明信片需要国际邮票。我来帮你查一下寄往澳大利亚的当前邮资费率。
3
Customer (Female)
Okay, great. How much would that be?
好的,太好了。那大概是多少钱?
4
Postal Clerk (Male)
For a postcard to Australia, it's two dollars and eighty cents. Would you like to purchase a stamp now?
寄往澳大利亚的明信片是两美元八十分。您现在想购买邮票吗?
5
Customer (Female)
Yes, please. Here's three dollars.
是的,请。这是三美元。
6
Postal Clerk (Male)
Alright, here's your stamp and twenty cents change. You can just attach it to the top right corner of the postcard. There's a mailbox just outside if you'd like to drop it off now.
好的,这是您的邮票和二十美分零钱。您可以把它贴在明信片的右上角。外面就有一个邮箱,如果您想现在投递的话。
7
Customer (Female)
Perfect, thank you so much for your help!
太好了,非常感谢您的帮助!
8
Postal Clerk (Male)
You're very welcome. Have a good day!
不客气。祝您有个愉快的一天!

词汇

对话中的必备词汇和短语

postcard

A postcard is a flat card with a picture on one side, used for sending short messages through the mail without an envelope.

明信片是一种一面有图片的扁平面卡片,用于通过邮件发送简短信息而无需信封。

stamp

A stamp is a small adhesive label with a picture that you buy and stick on mail to pay for the postage service.

邮票是一种带有图片的小型粘性标签,您购买它并粘贴在邮件上以支付邮政服务费用。

international

International means involving or happening between different countries, like sending mail abroad.

International 意味着涉及或发生在不同国家之间,比如寄邮件到国外。

postage

Postage is the fee or cost required to send mail or a package through the postal service.

邮资是通过邮政服务发送邮件或包裹所需的费用或成本。

rate

In this context, rate means the price or cost per unit, like the postage rate for sending a letter to another country.

在这种语境下,rate 指的是每单位的费用或成本,例如寄信到另一个国家的邮资费率。

attach

To attach means to stick or fasten something to another object, such as sticking a stamp on an envelope.

附加意味着将某物粘贴或固定到另一个物体上,例如将邮票贴在信封上。

mailbox

A mailbox is a public box where you can drop off outgoing letters or packages for the postal service to collect.

邮筒是一个公共箱子,你可以在那里投递寄出的信件或包裹,让邮政服务来收集。

change

Change refers to the money returned to you when you pay more than the exact amount for something, like coins or small bills.

找零指的是当你支付超过确切金额时,返回给你的钱,比如硬币或小额钞票。

关键句型

需要记住和练习的重要短语

I'd like to send this postcard to Australia.

This sentence uses 'I'd like to' as a polite way to express a request or desire. It's useful for starting a service interaction, like at a post office, and shows how to specify what you want to send and the destination.

这个句子使用 'I'd like to' 作为一种礼貌的方式来表达请求或愿望。它在启动服务互动时很有用,比如在邮局,并展示了如何指定您想发送什么以及目的地。

Do I need a special stamp for international mail?

This is a yes/no question starting with 'Do I need' to ask for confirmation or advice. It's practical for checking requirements in postal services, highlighting the use of 'special' for something unique like international stamps.

这是一个以‘Do I need’开头的是/否问题,用于寻求确认或建议。它在检查邮政服务要求时很实用,强调了‘special’的使用,指代像国际邮票这样的独特事物。

Let me check the current postage rate for you.

This polite offer uses 'Let me' to suggest helping, with 'current' meaning up-to-date. It's useful for service workers to show assistance and explains how to inquire about costs in a helpful way.

这个礼貌的提议使用‘Let me’来建议帮助,‘current’意思是最新的。它对服务工作者有用,以显示协助,并解释如何以有帮助的方式询问成本。

How much would that be?

This is a common question to ask for the price using 'would' for hypothetical or future cost. It's essential in shopping or services to confirm total amounts and is simple for everyday transactions.

这是一个使用 'would' 来询问假设或未来费用的常见问题。在购物或服务中确认总金额是必不可少的,对日常交易来说很简单。

Would you like to purchase a stamp now?

This uses 'Would you like to' for polite offers or questions about preferences. It's a key pattern for customer service, helping to guide the next step in a transaction like buying postage.

这使用了 'Would you like to' 来表示礼貌的提议或关于偏好的问题。它是客户服务中的关键模式,有助于指导交易的下一步,例如购买邮票。

You can just attach it to the top right corner of the postcard.

This gives simple instructions with 'can' for permission or ability, and 'just' to make it sound easy. It's useful for explaining how to prepare mail and teaches placement details in postal etiquette.

这提供了使用 'can' 表示许可或能力,以及 'just' 使之听起来容易的简单指示。它对于解释如何准备邮件很有用,并教导邮政礼仪中的放置细节。

Perfect, thank you so much for your help!

This expresses strong gratitude using 'perfect' for satisfaction and 'so much' for emphasis. It's a natural way to end a positive interaction, common in service situations to show appreciation.

这使用“perfect”表示满意和“so much”强调来表达强烈的感激。这是结束积极互动的自然方式,在服务情境中常见,用于显示感激。