Back to Situations

Booking a Haircut Appointment

A customer calls or visits a hair salon to schedule an appointment for a haircut.

Dialogue

Listen and follow along with the conversation

1
Sarah (Female)
Hi there! I'd like to book an appointment for a haircut.
2
Michael (Male)
Certainly! What day and time are you looking for, and do you have a specific stylist in mind?
3
Sarah (Female)
I'm pretty flexible, but I'd prefer sometime next week, perhaps on Tuesday or Wednesday afternoon. And no, any stylist is fine.
4
Michael (Male)
Let me check... Okay, we have an opening on Tuesday at 3 PM. Would that work for you?
5
Sarah (Female)
Tuesday at 3 PM sounds perfect! Thank you.
6
Michael (Male)
Great! Could I get your name and a phone number please?
7
Sarah (Female)
It's Sarah Johnson, and my number is 555-1234.
8
Michael (Male)
Alright, Sarah. You're all set for a haircut on Tuesday at 3 PM. We look forward to seeing you then!
9
Sarah (Female)
Thanks a lot! Bye.

Vocabulary

Essential words and phrases from the dialogue

appointment

A planned meeting time at a service place like a salon. Use it when scheduling something in advance, like 'I need an appointment for a doctor's visit.'

book

To reserve or schedule a time slot. In this context, it means making a reservation, as in 'book a table at a restaurant.'

flexible

Able to change or adapt easily. Use it to show you're open to different options, like 'I'm flexible with my schedule.'

stylist

A professional who cuts and styles hair. Common in salons; you might say 'Do you have a good stylist available?'

opening

An available time slot for booking. It's used in service contexts, like 'Is there an opening tomorrow?'

all set

Everything is ready or arranged. A casual phrase meaning 'you're good to go,' often used after completing a booking.

Key Sentences

Important phrases to remember and practice

I'd like to book an appointment for a haircut.

This is a polite way to start a booking request. 'I'd like to' is a formal expression for making a request. Useful for services like salons or doctors; it shows intention clearly.

What day and time are you looking for?

A question to gather details for scheduling. 'Looking for' means seeking or wanting. Great for service workers to ask about preferences; it's direct and professional.

I'm pretty flexible, but I'd prefer sometime next week.

Expresses availability with options. 'Pretty flexible' means somewhat adjustable, and 'I'd prefer' states a choice politely. Use this when discussing schedules to show openness while suggesting ideas.

We have an opening on Tuesday at 3 PM. Would that work for you?

Offers a specific time and checks suitability. 'Would that work' is a polite way to confirm. Essential for bookings; it invites agreement and uses future conditional for courtesy.

Could I get your name and a phone number please?

A request for contact info. 'Could I get' is a polite indirect question. Common in reservations to verify details; the 'please' adds politeness.

You're all set for a haircut on Tuesday at 3 PM.

Confirms the booking is complete. 'All set' is an idiomatic expression meaning prepared. Use it to end a service interaction positively, summarizing key details like date and time.