Operational Compliance Review Audit
An audit team is conducting a review to ensure that current operations and procedures adhere to internal policies, industry regulations, and legal requirements. This involves checking documentation and observing practices.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
compliance
Compliance means following rules, laws, or standards correctly. In business, it's used when checking if operations meet requirements, like 'We ensure compliance with regulations.'
audit
An audit is an official check or review of records and processes to ensure everything is correct and legal. For example, 'We're conducting an audit of the procedures.'
SOPs
SOPs stands for Standard Operating Procedures, which are detailed instructions on how to do tasks safely and correctly. It's common in workplaces, like 'Let's review the SOPs.'
verify
To verify means to check or confirm that something is true or accurate. Use it in professional settings, such as 'We need to verify the procedures are followed.'
observe
Observe means to watch something carefully to learn or check it. In audits, say 'We will observe the process on the floor.'
commences
Commences is a formal way to say 'starts' or 'begins.' It's used in business for schedules, like 'Production commences at 1 PM.'
documentation
Documentation refers to written records or files that prove or explain processes. In reviews, ask for 'documentation of audit findings.'
CAPA
CAPA stands for Corrective and Preventive Action, which are steps to fix problems and prevent future ones. It's used in quality control, like 'We have CAPA logs.'
Key Sentences
Important phrases to remember and practice
Could we start by reviewing the standard operating procedures for the new assembly line?
This is a polite request to begin a task. Use 'Could we start by...' to suggest starting with something specific in meetings. It's useful for guiding discussions professionally; the structure uses 'could' for politeness and 'by' for the method.
Absolutely. I have the latest SOPs right here, approved as of last month.
This shows strong agreement and provides information. 'Absolutely' means 'yes, completely,' great for positive responses. 'As of' means 'from the time of,' useful in business for dates; practice this for offering documents in audits.
We'll also need to verify that these procedures are actually being followed on the floor.
This expresses a need to check something. 'Verify that...' introduces what to confirm, and 'being followed' is passive voice for ongoing actions. Useful in compliance talks to emphasize real-world application; say it when planning observations.
That would be an ideal time for an observation.
This suggests a good option politely. 'Would be' is conditional for hypothetical situations, making it courteous. 'Ideal time' means perfect timing; use this in scheduling to agree on plans without being direct.
Do you have records of the last internal audit findings and any corrective actions taken?
This is a yes/no question asking for specific documents. 'Do you have...?' is simple for inquiries, and 'and any' connects items. Helpful for audits; it shows how to request evidence politely in professional reviews.
I can grant you access to the relevant folders.
This offers help with permissions. 'Grant access' means to allow entry; 'relevant' specifies what's important. Use in tech or file-sharing contexts to assist colleagues; it's a formal way to provide support.
We aim to ensure full compliance with both internal policies and external regulations.
This states a goal clearly. 'Aim to' means 'intend to,' and 'ensure' means 'make sure.' Useful for explaining objectives in business meetings; the structure with 'both...and' connects two ideas balancedly.
Just let me know if you need anything else throughout the review.
This offers ongoing assistance. 'Just let me know' is a casual polite way to invite requests, and 'throughout' means 'during the whole time.' Perfect for ending conversations in audits, showing cooperation.