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Negotiating Import/Export Terms

Representatives from an importing company and an exporting company are discussing and negotiating the terms of a deal, including pricing, shipping, payment methods, and delivery schedules.

Dialogue

Listen and follow along with the conversation

1
John (Male)
Good morning, Emily. Thanks for meeting with us. We're eager to finalize the terms for the upcoming shipment of your solar panels.
2
Emily (Female)
Good morning, John. My pleasure. We're equally keen to see this deal through. Let's start with the pricing structure we discussed previously. Are you comfortable with the ex-works price we quoted?
3
John (Male)
Regarding pricing, we were hoping for a slight adjustment. Given the volume we're looking at, perhaps a 3% discount on orders over 5,000 units? It would significantly help our margins.
4
Emily (Female)
A 3% discount is a bit steep at this margin for that volume, John. We could perhaps offer a 1.5% discount for orders exceeding 5,000 units, but that would necessitate a commitment to a 12-month supply agreement.
5
John (Male)
A 12-month agreement is certainly something we can consider, especially if it secures a better price. Now, moving on to shipping, we prefer CIF our port. What are the lead times you can guarantee?
6
Emily (Female)
For CIF terms, we typically quote 4-6 weeks from confirmation of order to vessel departure. This includes production and customs clearance. We use a reputable shipping line for reliability.
7
John (Male)
4-6 weeks seems reasonable. And for payment, we're looking at a 30% upfront deposit with the remaining 70% payable upon presentation of shipping documents. Is that acceptable?
8
Emily (Female)
We usually require a 40% upfront deposit due to the custom nature of some components. However, for a 12-month supply agreement and in good faith, we can agree to 30% upfront, with the balance due within 7 days of the bill of lading date. How does that sound?
9
John (Male)
That's a fair compromise, Emily. We appreciate your flexibility. So, to recap: a 1.5% discount for orders over 5,000 units with a 12-month supply agreement, CIF shipping with 4-6 weeks lead time, and payment terms of 30% upfront with the balance due 7 days after B/L date. Does that capture everything?
10
Emily (Female)
Yes, John, that perfectly summarizes our agreement. I'll have our legal team draft the formal contract incorporating these terms and send it over by end of day. Thank you for a productive discussion.
11
John (Male)
Excellent. We look forward to receiving it. Thank you again, Emily. It's always a pleasure doing business with you.
12
Emily (Female)
The feeling is mutual, John. Have a great day!

Vocabulary

Essential words and phrases from the dialogue

finalize

To finalize means to complete and agree on something, like a deal or plan. It's useful in business to show you're ready to end negotiations.

eager

Eager means very excited and wanting something to happen soon. Use it to express enthusiasm in professional emails or meetings.

pricing structure

Pricing structure refers to how prices are organized, like base price plus extras. It's common in trade talks to discuss costs clearly.

ex-works

Ex-works is a shipping term where the seller makes goods available at their factory, and the buyer handles all transport. It's a basic Incoterm for exports.

discount

A discount is a reduction in the price. In negotiations, ask for one based on order size to save money.

margins

Margins mean the profit difference between cost and selling price. Businesses use this to explain why they need better prices.

commitment

Commitment is a firm promise to do something, like signing a contract. It's key in business to build trust.

CIF

CIF stands for Cost, Insurance, and Freight; the seller pays to deliver goods to the buyer's port. Use it when negotiating shipping responsibilities.

lead times

Lead times are the expected time from order to delivery. Ask about them to plan your business schedule.

upfront deposit

An upfront deposit is money paid in advance before goods are shipped. It's common in international trade to secure orders.

bill of lading

A bill of lading (B/L) is a shipping document that acts as a receipt and contract. It's used for payment terms after shipment.

compromise

A compromise is an agreement where both sides make concessions. It's polite in negotiations to reach a fair deal.

recap

To recap means to summarize the main points again. Use it at the end of meetings to confirm understanding.

Key Sentences

Important phrases to remember and practice

We're eager to finalize the terms for the upcoming shipment.

This sentence shows enthusiasm for completing a deal. 'Eager to' expresses strong interest, and 'finalize the terms' is a common business phrase for agreeing on conditions. Use it to start negotiations positively.

Are you comfortable with the ex-works price we quoted?

This asks if the other side accepts a price quote politely. 'Comfortable with' means okay or satisfied. It's useful for checking agreement without pressure in trade discussions.

Given the volume we're looking at, perhaps a 3% discount on orders over 5,000 units?

This proposes a discount based on quantity. 'Given' means considering, and 'perhaps' softens the suggestion. It's a negotiation tactic to justify a lower price for larger orders.

That would necessitate a commitment to a 12-month supply agreement.

This links a concession to a condition. 'Necessitate' means require, showing cause and effect. Use it when offering something in exchange for a promise in business contracts.

We prefer CIF our port. What are the lead times you can guarantee?

This states a preference for shipping terms and asks for delivery details. 'Prefer' is polite for choices, and questions like this clarify logistics. Essential for import/export talks.

We're looking at a 30% upfront deposit with the remaining 70% payable upon presentation of shipping documents.

This outlines payment terms clearly. 'Looking at' means considering, and 'payable upon' specifies when payment is due. It's a standard way to propose financial arrangements in deals.

That's a fair compromise. We appreciate your flexibility.

This accepts an agreement graciously. 'Fair compromise' acknowledges balance, and 'appreciate your flexibility' thanks the other side. Use it to end negotiations on a positive note.

So, to recap: [summary of terms]. Does that capture everything?

This summarizes and confirms details. 'To recap' introduces a review, and 'capture everything' checks completeness. It's crucial for avoiding misunderstandings in business agreements.