Asking About Membership/Passes
A customer is interested in learning about membership options, day passes, or multi-visit cards, including pricing and benefits.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
membership
A membership is a paid plan that gives you ongoing access to a service, like a gym or pool. It's useful for regular visitors to save money over time.
day pass
A day pass is a ticket that allows entry to a facility for one day only. It's perfect for people who want to try a place without committing long-term.
multi-visit card
A multi-visit card lets you visit a place multiple times, like 10 visits, at a discounted price. It's good for occasional users who visit more than once but not daily.
annual membership
An annual membership is a yearly plan that costs a fixed amount for unlimited use over 12 months. It's ideal for people who plan to use the facility frequently.
unlimited access
Unlimited access means you can enter and use the facility as many times as you want without extra charges. This is a key benefit for heavy users.
discounts
Discounts are reductions in price for services or products. In memberships, they often apply to classes or other amenities to add value.
fitness center
A fitness center is a gym with equipment for exercise, like weights and machines. Many pools include access to one as part of membership perks.
all-inclusive
All-inclusive means the price covers everything, with no extra costs. It's important to ask about this to avoid surprises.
hidden fees
Hidden fees are extra charges not mentioned upfront. Always confirm there are none to understand the true cost.
Key Sentences
Important phrases to remember and practice
Do you offer any membership options or passes?
This is a polite question to ask about available plans. Use it when inquiring about services at a facility. It uses 'do you offer' for yes/no questions and 'any' to show openness to options.
Are you looking for something long-term, or just a day pass?
This clarifying question helps understand customer needs. It's useful in service roles. The structure uses 'or' to present alternatives, and 'just' emphasizes a simple option.
Could you tell me about the day passes and multi-visit cards first?
This requests specific information politely. Great for learners to ask for details. 'Could you' is a polite way to make requests, and 'first' shows priority.
A day pass is $15 per person.
This explains pricing clearly. Use it to describe costs. 'Per person' means for each individual, which is common in service pricing.
It offers unlimited access to the pool, plus discounts on swimming lessons and access to our fitness center.
This highlights benefits of a plan. Useful for explaining value. 'Plus' adds items, and the sentence lists perks with 'and' for connection.
Are there any family membership options?
This asks about group plans. It's practical for families. Similar to the first sentence, it uses 'are there any' for existence questions.
These prices all-inclusive?
This is a casual way to confirm if prices include everything. In full, it's 'Are these prices all-inclusive?' Use it to avoid surprises. Note the contraction for natural speech.
No hidden fees. Let me know if you have any more questions.
This reassures customers and invites more talk. Useful in customer service. It's direct and helpful, ending with an open offer using 'if you have any.'