Situations
Choose from 5 conversations to practice
01
Asking About Opening Hours
A customer approaches the pool reception or lifeguard to inquire about the pool's daily opening and closing hours.
02
Clarifying Usage Rules
A swimmer wants to understand specific rules, such as dive restrictions, use of personal flotation devices, or lap swimming etiquette.
03
Inquiring About Amenities
A visitor asks about available facilities like changing rooms, lockers, showers, restrooms, or potential snack bars/cafes.
04
Understanding Entry Requirements
A potential swimmer asks about requirements for entry, such as swim cap mandates, age restrictions for children, or health declarations.
05
Asking About Membership/Passes
A customer is interested in learning about membership options, day passes, or multi-visit cards, including pricing and benefits.