Ordering a Refill/Another Item
During their work session, the customer decides they want another drink or a snack. They go back to the counter to place a new order.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
black coffee
Coffee served without milk, cream, or sugar. It's a simple and popular choice for those who like strong coffee flavor.
muffin
A small, round baked good similar to a cupcake but usually not too sweet. Often eaten as a snack with coffee.
chocolate chip
Small pieces of chocolate added to baked items like muffins or cookies for extra flavor. 'Chocolate chip muffin' is a common type.
receipt
A printed document given after payment, showing what you bought and the total cost. Useful for returns or expense tracking.
tap
To lightly touch a payment card against a machine to pay quickly without inserting or swiping it. Common in modern stores.
grab
Informal way to say 'get' or 'take' something quickly, like 'grab a snack.' Used in casual conversations.
Key Sentences
Important phrases to remember and practice
Could I get another coffee, please? Just a regular black one this time.
This is a polite request for an additional item. 'Could I get' is a common way to ask for something in service situations. 'Just a regular black one' specifies the type simply. Useful when ordering extras during a visit.
Will that be all for you today?
A standard question from staff to check if the customer wants anything else. It uses future tense 'will' for politeness. Great for service roles or when shopping to confirm the order.
Actually, you know what? I think I'll grab a muffin too, if you have any chocolate chip left.
This shows changing your mind politely with 'Actually' and 'you know what' as fillers for natural speech. 'I'll grab' is casual for deciding to take something. Useful for adding items spontaneously in conversations.
That's one black coffee and one chocolate chip muffin. Is that right?
This repeats the order to confirm accuracy, using 'that's' for summary and a yes/no question. It's a key pattern in service to avoid mistakes. Practice this to ensure clear communication when ordering.
I'll pay with card.
A simple statement of payment method. 'I'll pay with' uses future 'will' for intention. Short and direct; use it when ready to pay in shops or restaurants.
That comes to $7.50. Just tap your card here when you're ready.
Announces the total cost with 'comes to' (equals), and gives instructions politely. 'When you're ready' adds patience. Essential for handling payments in customer service.
Could I get a receipt, please?
Polite request for proof of purchase. Similar to other 'could I' questions. Always useful after paying to keep records.