Coffee Shop Work Session
Finding a quiet spot to work and asking about Wi-Fi at a coffee shop
Situations
Choose from 5 conversations to practice
Ordering a Drink and Finding a Table
The customer enters the coffee shop, approaches the counter to order a drink, and then looks for a suitable table where they can work comfortably.
Asking for Wi-Fi Information
After settling down, the customer realizes they need Wi-Fi to work. They approach a staff member or the counter to ask for the Wi-Fi network name and password.
Troubleshooting Wi-Fi Connection
The customer is having trouble connecting to the Wi-Fi despite having the password. They might ask a staff member for assistance or clarification on the connection process.
Requesting a Power Outlet
The customer's laptop battery is running low. They might politely ask a staff member if there's a power outlet available or if they can move to a table near one.
Ordering a Refill/Another Item
During their work session, the customer decides they want another drink or a snack. They go back to the counter to place a new order.