Finding a Specific Sale Item
A customer is looking for a specific item they saw advertised on sale and asks an employee for its location or availability.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
excuse me
A polite phrase used to get someone's attention, especially in public places like a store.
special
Refers to a discounted item or promotional offer in a store, like a sale price.
organic
Describes food grown without chemicals or pesticides, often healthier and more expensive.
flyer
A printed advertisement or leaflet, like a weekly store circular showing sales.
aisle
A walkway between shelves in a store where products are displayed.
promotion
A special marketing offer to encourage buying, such as discounts or free items.
sells out
When all items of a product are sold and none are left in stock.
stockroom
The back area of a store where extra inventory is stored, not on the sales floor.
Key Sentences
Important phrases to remember and practice
Excuse me, I'm looking for the special on the organic chicken breast that was in your weekly flyer.
This is a polite way to ask for help finding a sale item. Use it when inquiring about advertised products; 'I'm looking for' is a common phrase for seeking items.
The organic chicken breast is usually in the fresh meat section, right around the corner from the dairy aisle.
Gives directions in a store. Useful for describing locations; 'right around the corner' means very close by, and 'usually' shows it's the typical place.
It was a great deal, like buy one get one free, or something similar.
Describes a good sale offer. 'Buy one get one free' (BOGO) is a common promotion; 'like... or something similar' softens uncertainty and is casual for conversations.
That particular promotion often sells out quickly.
Explains why an item might be unavailable. 'Sells out' means runs out of stock; 'often' indicates frequency, helpful for warning customers in retail.
Let me check the stockroom for you, just in case. Do you mind waiting a couple of minutes?
Offers to help by checking storage. 'Just in case' means to be sure; 'Do you mind...?' politely asks for permission, useful for service interactions.
Not at all, thank you so much! I really appreciate the help.
Responds positively to a request to wait. 'Not at all' means no problem; expressing thanks shows politeness, common in customer service exchanges.
No problem! I'll be right back. If it's not in the back, we might have an alternative brand on sale that's similar.
Reassures and offers options. 'I'll be right back' promises quick return; 'alternative' means substitute, practical for handling out-of-stock situations.