Clarifying Medication Instructions
A customer has purchased a medication and needs clarification on how to take it, including frequency, whether to take it with food, and what to do if a dose is missed.
Dialogue
Listen and follow along with the conversation
Vocabulary
Essential words and phrases from the dialogue
medication
A medicine or drug that you take to treat an illness, like a pill for cold and flu.
instructions
Directions or guidelines on how to use something correctly, such as how to take a medicine.
frequency
How often something happens or should be done, like taking medicine every few hours.
dosage
The amount of medicine you should take at one time, often specified on the label.
exceed
To go beyond a limit, like taking more medicine than recommended, which can be dangerous.
stomach upset
Discomfort or pain in your stomach, often caused by taking medicine without food.
empty stomach
When you haven't eaten for a while, so your stomach has no food in it.
double up
To take twice as much of something, like medicine, which is usually not advised.
skip
To miss or ignore something, like skipping a dose of medicine and not taking it.
scheduled
Planned or set at a specific time, like your next dose of medicine.
Key Sentences
Important phrases to remember and practice
Could you help clarify?
This is a polite way to ask for explanation or more details. Use it when you're confused about instructions. It uses 'could' for politeness and 'clarify' means to make something clear.
What specifically are you unsure about?
This question asks for exact details about confusion. 'Specifically' means in particular, and 'unsure' means not certain. Useful in conversations to get more information.
It means you shouldn't exceed the maximum dosage.
This explains a rule about limits. 'Shouldn't' means 'should not' for advice, 'exceed' means go over, and 'dosage' is the amount. Good for giving or understanding warnings.
Should this be taken with food, or on an empty stomach?
This is a choice question using 'or' to ask about options. 'Taken with food' means during a meal, 'empty stomach' means without eating. Use it for medical advice questions.
It's generally recommended to take it with food or milk to avoid stomach upset.
This gives advice using 'generally recommended' for common suggestions. 'To avoid' explains the reason. Helpful for explaining why to do something in health contexts.
No, never double up.
A strong warning using 'never' for absolute prohibition. 'Double up' means take extra. Use short sentences like this for clear, urgent advice.
Just take the missed dose as soon as you remember, unless it's almost time for your next scheduled dose.
This instructs what to do if forgetting, with 'unless' for an exception. 'As soon as' means immediately. Useful for conditional instructions in daily routines.
If you have any other concerns, don't hesitate to give us a call.
This offers further help using 'don't hesitate' meaning don't wait. 'Concerns' means worries. A polite way to encourage contact in service situations.
Thank you so much... I appreciate your help!
A grateful response. 'So much' emphasizes thanks, 'appreciate' means value. Use at the end of helpful conversations to show politeness.